​Welcome to the Urban Mobility Directorate . Find out more about what we do and how you can reach us.

What we do

We are responsible for improving access to opportunities for all road users by developing, maintaining and managing Cape Town’s road network and by enabling an efficient integrated public transport system that is sustainable, affordable, reliable and which supports transit oriented development.

We include

Public Transport

We manage public transport vehicle operating contracts for the MyCiTi bus service and the Dial-a-Ride service for people with special needs. Our Park-and-Ride facilities connect private transport users to public transport. In addition, we also manage fare collection systems, management systems and public transport facilities, as well as industry transition matters and public transport enforcement.

Roads Infrastructure Management

Roads Infrastructure Management is responsible for managing and maintaining the road network, including road resurfacing and maintenance of the stormwater system, informal road networks, public transport and non-motorised transport networks, street furniture within the road reserve and an accurate asset inventory.

Transport Infrastructure Implementation

We implement all new construction and capital investment in public transport, non-motorised transport including walking and cycling, and new roads infrastructure.

Transport Planning and Network Management

• We plan and manage the integrated transport network, including the development of the Comprehensive Integrated Transport Plan (CITP) and long-term strategic planning. 
• We plan systems and design networks, with a focus on the Integrated Public Transport Network (IPTN), regulating the movement of traffic on the road network, improving the safety for all road users and on-street parking. 
• We implement strategies to enable integrated transport and ensure efficient traffic-related systems, network facilitation, development, integration, regulations and traffic management.

Transport Shared Services

Transport Shared Services manages and provides transport-related business systems and information, human resources, support services, business administration and programme monitoring, business planning, communication, customer relations, and change and stakeholder management to enable service delivery.

Roadworks and projects

Read notices of planned or active roadworks and related projects:

You may want to

​​​​​

 

Department highlights

Contact us

Reporting and service requests

Report a road network problem (pothole, faulty traffic signal, damaged road signs or markings or blocked stormwater drain) or request traffic calming measures such as speed humps:

• Submit a service request online
• Telephone: 0860 103 089

Urban Mobility Directorate:

Telephone:
0800 65 64 63

Email
transport.info@capetown.gov.za

Transport Regulations Branch

WhatsApp "hi" to 083 375 1725 and follow the prompts to:

• request your 180-day letters to confirm operational status (minibus and metered taxi operators);
• schedule a meeting with the Transport Regulations Branch;
• report route conflicts and route invasions; and
• access frequently asked questions providing quick reference and guidance.