Planning portal

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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City records nearly 50 000 assisted HIV self-tests in 18 months

City Health has been on the forefront of implementing new HIV and TB policies and guidelines rolled out by the National Department of Health.

City Health has been on the forefront of implementing new HIV and TB policies and guidelines rolled out by the National Department of Health. The City HIV programme has expanded to include prevention strategies like Post Exposure Prophylaxis (PEP) and Pre-Exposure Prophylaxis (PrEP). The programme is also using new strategies to find untested people through HIV self-screening (HIV SS) and Index Case Testing (ICT). The overall goal is to improve HIV testing among persons who under-test such as men, adolescent girls and young women. It seeks to improve couple testing among pregnant women and lactating mothers and provides an option for regular repeat HIV testing in high risk populations. Between April 2022 and October 2023, 47 773 clients have had assisted HIV SS at City facilities, of which 825 tests were positive. The City will be rolling out secondary distribution of HIV SS test kits in 2024. 'These programmes are important in reducing stigma and discrimination. They are also critical in the expansion of access to treatments, gives people at risk choices and encouraging them to check their HIV status, while helping those who are negative continue with prevention,' said the City's Mayoral Committee Member for Community Services and Health, Councillor Patricia van der Ross. Since implementing PrEP at City Health facilities two years ago, more than 12 000 people have started treatment at the 67 facilities offering this service. As PrEP is not a life-long treatment, clients can safely discontinue PrEP when their HIV risk is no longer high, or if it is their preference. Post Exposure Prophylaxis is also available at City facilities, to any clients who attend within 72 hours of potential HIV exposure. WORLD AIDS DAY COMMEMORATIVE EVENTS In keeping with the theme for the year, the City is collaborating with various stakeholders in hosting events with communities. The main event will be hosted in Area North, where facility staff will be engaging with residents of the Covid informal settlement in Bloekombos on 1 December from 08:00. 'The City will not just continue its efforts of working closely with various stakeholders to address the biomedical and behavioural determinants of people infected and affected by HIV, but efforts are under way of how we can address the social determinants of health which play such an important role in starting and treating clients. 'We cannot simply treat our way out of these pandemics. We need to address the social determinants of HIV and TB by adopting an all-inclusive approach. We must continue to address the issue of stigma and discrimination of persons living with and affected by HIV and TB,' said Councillor Van der Ross. HIV/AIDS awareness will take place at clinics across the city. HIV self-screening tests will be offered as well as information on PEP and PreP. For more information on PEP and PrEP, please visit <a href="https://www.capetown.gov.za/Family%20and%20home/Personal-health/Infectious-and-chronic-diseases/HIV-and-AIDS" target="_blank">capetown.gov.za/Family and home/Personal-health/Infectious-and-chronic-diseases/HIV-and-AIDS</a> End

2023-11-28T22:00:00Z

Water re-use to add 7% to Cape Town’s supply by 2040

On Wednesday, 29 November, Cape Town Mayor Geordin Hill-Lewis opened the City’s International Water Re-use Conversation.

Water re-use will add around 7% to Cape Town's total bulk potable water supply by 2040 as part of Cape Town's Water Strategy. Overall, the City's New Water Programme aims to add 300 million litres of water per day from new sources by 2030, including water re-use, seawater desalination, and groundwater extraction from two major aquifers. 'We are excited to be joining many other cities across the world who are already implementing water re-use for long-term sustainability, in some cases for over a half a century already. 'In Cape Town, a state-of-the-art New Water Scheme will be built at the Faure Water Treatment Plant and Reservoir in the coming years. Treated wastewater will be sourced from the recently-upgraded Zandvliet Wastewater Treatment Works and further purified to drinking water standards via a multi- barrier purification process to ensure the highest applicable safety standards. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cape%20Town%20water%20supply.jpg" class="responsive" alt="" style="width:677px;" /> </figure>'The water will then be blended with dam water to augment the water that feeds the existing Faure Water Treatment plant, and fed into the City's Water Supply across all areas. 'As part of the preparation for this project, the City operated a water re-use demonstration plant for two years at the Zandvliet Wastewater Treatment Works. The water quality obtained from this demonstration plant was exceptional, and the lessons around protocols and processes that we learnt there will be of great value as we develop the full-scale Faure New Water Scheme,' said Mayor Geordin Hill-Lewis. Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation said Cape Town's recent drought highlighted the urgent need for robust planning given the demands of rapid urbanisation and climate uncertainty. 'While our dams and systems are designed for a 98% level of supply assurance, the three-year drought was a one-in-590-year event. Embracing the uncertainties of climate change, we must plan for the unknown, ensuring the resilience of our water sources. 'It's time for a new way of thinking about water. It's time to start seeing water as one finite resource. There is no 'wastewater', only wasted water. Our goal is to make Cape Town a world-class city of hope for all residents. Water is the key to growth and long-term sustainability, and we must secure our water future to get us there,' said Cllr Badroodien. International delegates at the City's International Water Re-use Conversation include: · City of Los Angeles Deputy Mayor for Energy and Sustainability, Ms Nancy Sutley· Lord Mayor of the City of Perth in Western Australia, Mr Basil Zempilas,· Governor of Nairobi City County, Honourable Johnson Sakaja· Director of Aquaduin – a water reclamation plant in West-Flanders, Belgium - Mr Johan Verbauwhede · MD of the Windhoek Goreangab Water Reclamation Plant, Dr Thomas Honer· Executive Mayor of Beaufort West, the honourable Mr Ebeneazer Botha· Mayoral Committee Member for Civil Engineering Services, Councillor Browen Johnson · Executive Mayor, Nelson Mandela Bay, Hon Gary van Niekerk The full Conversation programme is attached. Caption: International delegates to the City's Water Re-use Conversation proudly display their locally produced bottles of safe drinking water derived from a water re-use process. Front (left to right): Gary van Niekerk, Executive Mayor, Nelson Mandela Bay; Mr Basil Anthony Zempilas, Lord Mayor City of Perth (Australia); Cape Town Mayor Geordin Hill-Lewis; Ms Nancy Helen Sutley, Deputy Mayor for Energy and Sustainability, Los Angeles (USA); Mr Johnson Arthur Sakaja, Governor of Nairobi City County, Nairobi (Kenya). Back (left to right): Dr Thomas Honer, MD of the Windhoek Goreangab Operating Company, Windhoek (Namibia); Mr Ebeneazer Botha, Executive Mayor Beaufort West (South Africa); Mr Johan Marcel J Verbauwhede, Director: Aquaduin, Wulpen (Belgium); Cape Town City Manager Lungelo Mbandazayo; Cape Town Mayoral Committee Member for Water and Sanitation, Cllr Zahid Badroodien; MMC Civil Engineering Services George (South Africa), Cllr Browen Johnson. End

2023-11-28T22:00:00Z

Resurfacing of various roads in Hout Bay

Hout Bay continues to flourish, despite our challenges, and attracts new residents and development which takes its toll on existing infrastructure.

The scheduled roadworks in Hout Bay will include the resurfacing and the reinstatement of road markings.The following roads will be affected:<ul><li>Empire Avenue</li><li>Brighton Road,</li><li>Westford Road</li><li>Zoutman Close</li><li>Pondicherry Close</li><li>Gilquin Crescent</li><li>Gibraltar Street</li><li>Sluysken Road</li><li>Bayview Road</li><li>Seagull Close</li><li>Atlantic Skipper Street</li><li>Victoria Avenue</li></ul> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Hout%20Bay%20Ward%2074%20resurfacing.png" class="responsive" alt="" style="width:978px;" /> </figure>'Hout Bay continues to flourish, despite our challenges, and attracts new residents and development which takes its toll on existing infrastructure. It gives me great joy to see this investment in our roads and I would like to thank road users, residents and businesses for their patience and support while we are working on improving the road network in Hout Bay. I want to caution that there will be some inconvenience such as delays, a bit of noise and congestion in some parts. It would be advisable to take alternative routes wherever possible until this project is completed for the benefit of our ward,' said the City's Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. End

2023-11-28T22:00:00Z

International delegations visit City of Cape Town following Africa Tech

The Africa Tech Festival was held at the Cape Town Convention Centre from 11 November to 14 November 2023.

The Africa Tech Festival was held at the Cape Town Convention Centre from 11 November to 14 November 2023. The festival was an opportunity for over 13 000 technology leaders, pioneers, service providers and entrepreneurs, to network, share their experiences, and be exposed to some of the finest experts in the digital and telecommunications field. While valuable discussions were taking place in panel sessions, the City of Cape Town hosted key delegates from across the globe, who had attended Africa Tech for the week. The Estonia City delegation included Sandra Särav, Estonian Ministry of Economic Affairs and Communications, Daniel Schaer, Ambassador to the Republic of South Africa, Ministry of Foreign Affairs of Estonia, Siisi Saetalu, Desk Officer, Business Diplomacy Department, Ministry of Foreign Affairs of Estonia and Joel Karubiu, Country Representative to Kenya, the Estonia Business and Innovation Agency, together with representatives of six digital companies who assisted and supported both Estonia and Kenya on their digital journeys. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_1718%20%28003%29.jpg" class="responsive" alt="" style="width:948px;" /> </figure>'The discussion with Estonia and the City of Cape Town focused on enabling an open digital platform for digital and technology players to be able to effectively partner and collaborate together with the City, as was effectively achieved in Estonia to successfully deliver their digital transformation, Tallinn in Estonia is deemed to be one of the most digital cities in the world. We further engaged on matters around policies, data sharing, data privacy, and cyber security. The City looks forward to continued engagements with Estonia going forward,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. The second delegation, from the USA, included: Daniel Jackson: Economic Officer, US Embassy Pretoria, Michael Gray, Economic Officer, US Consulate General Cape Town, Vanna Lavery, Digital Policy Coordinator for Africa and the Middle East, US Department of State, Kim Tuminaro, Deputy Director, Bureau of Cyberspace and Digital Policy, US Department of State, Jennifer Bachus, US Official, Principal Deputy Assistant Secretary for Cyberspace and Digital Policy. 'The USA Engagement touched on how governments need to play catch-up in terms of offering the required policies and legislation around key topics such as Artificial Intelligence (AI). Several similarities were identified and the opportunity to share more regarding data, cybersecurity and AI strategies, policies and governance framework was acknowledged. 'There was also an appreciation for the progress that the City of Cape Town has already delivered through the City app that provides residents with an easy way to report potholes, electricity and water faults, and more, where this currently does not exist across the USA. It was reassuring hearing this feedback, knowing that in some areas, we are even ahead of other countries,' concluded Alderman Uys. Caption: Alderman Theresa Uys (left) with Sandra Särav, Deputy Secretary General for Economy and Innovation, Estonian Ministry of Economic Affairs and Communications. End

2023-11-28T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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