Mental health

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Be alert to housing scams this festive season

Residents and potential housing beneficiaries must be extra cautious ahead of and during the festive season.

‘The City wants to remind residents that we will never ask for money or personal details via WhatsApp, SMS and social media, not for water, electricity or housing. Always pause and verify by phoning the City’s Call Centre. ‘Residents and potential housing beneficiaries must be extra cautious ahead of and during the festive season as scammers often tend to approach them with bogus housing opportunities via social media and other channels. Any message making claims to assist residents with an opportunity or to register them on the Housing Needs Register for a fee is fraudulent and must be reported. All legitimate communication about City housing opportunities will come directly from City officials, through our formal and verifiable channels and, if in doubt, always phone the City’s Call Centre. Call to action:‘The City calls on residents to help us bring these scammers to book — if you receive a suspicious message, please report it to the Fraud Hotline or the City’s Call Centre. ‘Scammers often use realistic messaging to impersonate City officials or use fake letterheads to appear credible. Residents or those waiting for their opportunity must always double-check and are encouraged to report suspicious messages to the City,’ said the Mayoral Committee Member for Human Settlements, Councillor Carl Pophaim.Report:Fraud Hotline at 0800 32 31 30 or emailing <a href="mailto:fraud.hotline@capetown.gov.za">fraud.hotline@capetown.gov.za</a> Call Centre: 0860 103 089 Contact the Human Settlements Call Centre on 021 444 0333 Business hours: Monday to Friday between 07:30 and 16:30Beneficiaries are reminded to keep their housing registration details up to date: Visit the City’s housing offices or use official channels to update your contact information.End

2025-11-09T22:00:00Z

Manzi drops in like it’s hot in Tafelsig

The City’s Water and Sanitation staff and Manzi, their mascot, visited Paramount High School in Tafelsig.

The visit formed part of the City’s ongoing efforts to raise awareness about the New Water Programme (NWP), which focuses on diversifying Cape Town’s water supply. Through edutainment led by Manzi, the City’s beloved water mascot, Grade 8 to 11 learners learned about the aims of the NWP. The programme covers water use, highlighting how water is used day to day; the natural and urban water cycle; water balance, addressing the supply and demand of water; threats and water scarcity due to infrastructure, climate change or population growth. It also delves into the four legs of the NWP, which aim to increase the City’s water supply by 300 million litres per day by 2030. ‘When young people understand the value of water and how to use it wisely, they become powerful voices for change. Their actions today will shape Cape Town’s water future. Let’s all continue to be water wise, regardless of the season or dam levels,’ said Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Manzi%20drops%20in%20like%20it%E2%80%99s%20hot%20at%20a%20Tafelsig%20high%20school%201.jpg" alt="" style="width:871px;" /></figure>The NWP focuses on four key sources that together aim to add 300 million litres of water per day to Cape Town’s supply by 2030: • Water Re-use: Producing 70–100 million litres a day from purified recycled wastewater. • Desalination: Converting seawater into 50–70 million litres of drinkable water a day. • Clearing invasive species and better river management: Recovering about 30 million litres a day from natural watercourses. • Groundwater: Securing more than 100 million litres a day through boreholes and springs. The team also encouraged learners to use water responsibly and adopt positive water-saving habits. ‘The Western Cape drought that occurred ten years ago taught us the true value of water and the need to use it wisely. As a no-fee school, it is important that we work together to conserve water and keep our municipal expenses as low as possible,’ said Keenan Herbert, the principal of Paramount High School, who urged everyone to save water not only at school but also at home, in communities and throughout the province. ‘We are grateful to the City of Cape Town for supporting our school and promoting this important awareness,’ said Herbert.END

2025-11-09T22:00:00Z

'Souped up' drivers get served

The drivers of the two luxury vehicles - who are friends - were both arrested for driving under the influence of alcohol.

At 06:42 on Saturday, 8 November, a Traffic Officer on patrols along FW De Klerk Boulevard spotted a Porsche Taycan driving up behind him at high speed. The officer tried to switch lanes, but the driver clipped his vehicle and sped off. After a high speed chase, the officer managed to force the driver to a stop in the vicinity of Century City. The 25-year-old driver's breathalyser test confirmed that he was nearly three times over the legal limit. He was arrested for driving under the influence, reckless and negligence driving, fleeing an accident scene, failing to comply with a lawful instruction and damage to council property. The Porsche was impounded in terms of the City's Traffic by-law. In a plot twist, a friend, also 25, who the fleeing suspect called after the accident, arrived on scene only to be arrested for drunk driving too. 'This incident is a near carbon copy of an incident in May, when the driver of a yellow Porsche also caused a collision along that same stretch of road. The audacity in this case was at an all-time high, and just more proof that some supercar drivers are among our most problematic categories of road users. I want to commend the officers involved for their perseverance in catching the suspect, but also being alert to his equally inebriated friend. May the criminal justice system dish up the appropriate punishment,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith. In general enforcement efforts over the past week, Traffic Officers made 34 arrests - 27 for driving under the influence, two for reckless and negligent driving and five for various other charges. They also recorded 63 403 offences, impounded 202 public transport vehicles and executed 2 258 warrants of arrest. Their Law Enforcement counterparts made 170 arrests and issued 7 422 notices for various by-law and traffic infringements.Metro Police officers arrested 87 suspects, of which 20 were for driving under the influence, and issued 2 585 notices. The Public Emergency Communication Centre logged 1 539 incidents. The top categories of assistance required were for medical incidents, by-laws, traffic and 92 incidents of fire. Emergency call-takers also dispatched assistance for 95 cases of assault, 35 incidents of domestic violence, and 46 motor vehicle and pedestrian accidents.

2025-11-09T22:00:00Z

City’s Energy teams reach new heights

The City’s Energy Directorate has taken its operations to new heights with the acquisition of a new fleet of 37 vehicles for the 2025/26 financial year.

<div>‘These are replacement vehicles with upgraded functionality not seen in our previous fleet. The new vehicles will be deployed across the metro, strengthening our capacity to respond swiftly to service requests and deliver on our routine maintenance activities. This is just one of a series of investments we’re making to maintain the reliability and efficiency of our electricity distribution network. These trucks will help teams on the ground fix and install more streetlights, maintain overhead electrical equipment, including cables and transformers, and respond to complex electrical work. </div><div> </div><div>‘A reliable fleet is key to delivering consistent, high-quality services to residents while keeping staff safe and improving efficiency. This investment represents a continued commitment to innovation, safety and reliable service delivery, ensuring the City’s Energy teams are well-equipped to rise high and meet the demands of a growing, modern metro,’ said the Mayoral Committee Member for Energy, Alderman Xanthea Limberg.</div><div> </div><div>The new aerial platform trucks offer several unique advantages for safety and efficiency:</div><div>• All outriggers can be deployed with a single lever, with an auto-stabilising function</div><div>• Telescopic boom configuration for improved reach and flexibility</div><div>• In-bucket operation for improved efficiency</div><div>• Bucket is insulated to 1000V for enhanced safety</div><div>• Automatic bucket levelling to keep the platform floor horizontal</div><div>• Boom rotation limiting system to prevent contact with the cab and cab protector.</div><div>• Auto homing function to return the truck to its starting position at the touch of a button</div><div> </div>

2025-11-09T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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