Financial support services

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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CTICC construction on track as venue set to host hundreds of events in coming year

Statement by Alderman James Vos, the City's Mayoral Committee Member for Economic Growth

This week, I conducted a site visit to the construction project under way at the Cape Town International Convention Centre (CTICC), the Mother City’s world-class conference venue that is scheduled to host more than 400 events this year.The new site, which is expected to be complete by June 2023, will include a marshalling (loading) yard that will service the CTICC 2 as well as more parking areas for visitors to the centre. <div>The City’s Property Management Department in the Economic Growth Directorate is co-funding the construction because the CTICC is a pillar of our value proposition as an ideal destination for conferences and events. </div><div> </div><div>This year, the CTICC will host 415 events which will be attended by about 322 283 guests. These events cover a range of industries and themes, including energy, mining, finance, tourism, retail, the film industry, science and technology, agriculture, medicine, education, and sport.</div><div> </div><div>Next year, the CTICC has already confirmed 445 gatherings and 480 in 2025.</div><div> </div><div>Considering that delegates spend between R3 200 and R6 400 per day during their stay, these events drive billions of rands into Cape Town’s economy and generate thousands of jobs for Capetonians.</div><div> </div><div>It is for this reason that the City funds and works with the Cape Town and Western Cape Convention Bureau, which is administered by Wesgro. The bureau has already secured 27 bids for gatherings that will take place in the coming years. With just these events, we are estimating that a projected R393,4 million will be injected into the local economy.</div><div> </div><div>This speaks to our mission to make the Mother City the go-to metro for business travel and to create a tourism-related job in every household in Cape Town. </div><div> </div>

2023-03-25T22:00:00Z

Tuberculosis screening increases year-on-year

City Health has hosted numerous events in the lead up to World TB Day, commemorated annually on 24 March

Since the beginning of March, City Health has hosted numerous events, including TB awareness campaigns at clinics , schools, and door-to-door in informal settlements. Today, the Mayoral Committee member for Community Services and Health, Councillor Patricia van der Ross attended a World TB Day event at Tambo Village in the Klipfontein sub district. City Health has made strides in recent years in terms of the number of persons screened for TB, going from just over 1,7 million screenings in 2021, to more than 1,9 million in 2022. Just under a third of all screening was in children under five years of age, who are particularly vulnerable to TB. More than 90% of people who screened positive for TB and also tested positive on subsequent TB testing, was started on TB treatment. 'TB remains one of our most critical health challenges, but the good news is that it can be treated, and cured. I am very encouraged by the increase in screening, particularly as these efforts were derailed by the Covid-19 pandemic, but I want to remind the public that it is a shared responsibility. Our staff can only do so much – we also need our residents to be proactive and report to their nearest clinic for screening, particularly if they had contact with someone with TB, or if they show symptoms of infection. It is also possible to have TB and be asymptomatic (not have symptoms), and there are plans to implement new National Department of Health (NDoH) guidelines to have a sputum test even if you don't have symptoms, if you are HIV positive, had TB previously or have been in contact with someone with TB,' said Councillor Van der Ross. South Africa's National TB programme was among the biggest casualties during the Covid-19 pandemic. TB testing and diagnosis declined by over 20%, and for the first time in over a decade there was an increase in the number of TB deaths (TB National Consortium. 2022). To respond to this challenge, a TB Recovery Plan has been set out by the NDoH and the TB Think Tank, a collective of experts, academics, researchers and civil society advocates who guide the country's TB response. The recovery plan brings together several critical strategies that should form part of the TB response over the next year. These will be staggered based on the TB priorities in individual provinces. CITY OF CAPE TOWN SERVICES OFFERED: NEW AND EXISTING The City of Cape Town is combining existing and new interventions in the light of the TB Recovery Plan: These include: <ul><li>A new TB screening and testing Standard Operating Procedure, allowing for focus on a broader definition of close and household contacts. </li><li>New TB Prevention Treatment(TPT) guidelines released by the NDoH ,expanding the criteria for vulnerable individuals to be protected against TB infection. There are currently two TPT regimens available at the City of Cape Town clinics, with a third to be rolled out shortly. The additional TPT regimens are shorter regimens that has been shown to increase adherence to TPT and improve outcomes .</li><li>Targeted Universal Testing for TB that allows for testing of asymptomatic as well as symptomatic individuals. By testing people at high risk for TB even if they don't have symptoms we will hopefully find more persons with TB.</li><li>The use of a new diagnostic, TB Urine-LAM to reduce morbidity and mortality in HIV positive patients through early diagnosis of TB. </li><li>Operational research involving a new drug as part of a drug resistant TB regimen of six months, instead of the standard "short course" regimen of nine to 11 months. </li><li>It is also envisioned to, in future, use digital chest x-rays as a screening tool in asymptomatic clients.</li></ul> STAKEHOLDER INVOLVEMENT/SUPPORT City Health has been collaborating with different sectors to address the impact of TB, and to find new ways of combating the disease. This includes non-profit organisations and research institutions. Additionally, the Scaling the Use of Data Project, funded by the Bill and Melinda Gates Foundation, aims to implement innovative approaches and more effective data utilisation to improve the outcomes for TB and HIV. A TB treatment action list has been piloted to increase treatment success. This includes flagging patients who have been diagnosed with TB and not yet linked to care at any clinic. These patients are followed up by the healthcare workers and immediately linked to care. End

2023-03-23T22:00:00Z

City bringing services to Hanover Park and Wallacedene communities

The City’s Mobile Office will be deployed in Hanover Park and Wallacedene next week.

The details are as follows:<ul style="list-style-type:disc;"><li>Tuesday, 28 March 2023, from 09:30 to 13:30 at the Hanover Park Civic Centre, Civic Road, Hanover Park</li><li>Thursday, 30 March 2023, from 09:30 to 13:30 at the Wallacedene Community Hall, Boesak Road, Wallacedene</li></ul> The intention is to provide customer services to communities who are far from municipal facilities, such as housing and subcouncil offices or Free Call lines. The City's Customer Relations Department's mobile team will assist residents with logging queries and service requests electronically. To date, the mobile office team has been very effective in resolving long outstanding queries for residents. 'We are bringing our services to these communities on Tuesday and Thursday next week, affording them the opportunity to engage with officials and enquire about services without having to spend time and money on transport. I encourage residents to take advantage of this opportunity and to visit the mobile office where our staff will be at their service for the entire morning. Residents are reminded to please bring their municipal accounts or ID to help ease the process,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. End

2023-03-23T22:00:00Z

City on track with refurbishment of Fisherman’s Lane

Alderman Eddie Andrews visited the Fisherman’s Lane precinct located at Strandfontein Pavilion yesterday, to see the progress the team has made with the refurbishment of the area

'I am happy to see the progress the team has made with the removal of the broken infrastructure at Fisherman's Lane and the relocation of the bulk infrastructure. The main purpose of the refurbishment project is to upgrade the deteriorated coastal infrastructure and to overhaul the existing facilities and access routes which have deteriorated significantly over the past few years. We look forward to the end result of this project and believe the space will serve the community far better once completed,' said the City's Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/FL1.JPG" class="responsive" alt="" style="width:949px;" /> </figure>Furthermore, the project team has also completed the gabion revetment that will now protect the seaside edge of the western car park. The major construction work currently in progress includes the following:<ul><li>Rock revetment (that will be extended along the eastern parking area will include a beach access stairway)</li><li>The concrete staircase</li><li>Access road from the eastern to western parking area</li></ul> The project team has also commenced with a search and rescue operation for the plants that are required for the dune stabilisation aspect of the project. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/FL2.JPG" class="responsive" alt="" style="width:949px;" /> </figure>'A number of other improvements will be made. These include the upgrading of the braai and picnic facilities and a walkway that will be installed to improve access for visitors. The recreational area will be landscaped using the natural vegetation found in the area and we will install play equipment and an irrigation system. These upgrades will create a functional and aesthetically pleasing pavilion area that will bring lots of joy to visitors. 'The reconstruction of the Fisherman's Lane precinct is an exciting development that will see this iconic coastal facility restored and upgraded for our local communities. The City is well aware that Fisherman's Lane is an important recreational landmark and that many residents have fond memories of time spent there. This is one of our efforts to restoring and upgrading coastal infrastructure for the benefit of the community,' said Alderman Andrews. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/FL3.JPG" class="responsive" alt="" style="width:949px;" /> </figure>End

2023-03-23T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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