​​​​​​​​​What would you like to do?

Apply

• Apply for a job at the City
  
• Apply for an informal trading permit
  
• Apply for social support
  
• Arrange a payment plan for your water/rates/electricity bill
  
• Register for the Expanded Public Works Programme (EPWP) 
• Request a refund from the City
  

Council

• View the Council meeting calendar

Electricity

• Report illegal connections
• View the load-shedding schedule

Facilities

• Contact a building planning office
• Find your nearest clinic or healthcare facility

Online services

• Have your say on issues open for public comment
• Register for e-Services
• Register on the housing needs register
• Renew your motor vehicle licence

Report

• Report a fault or request a service

Safe and clean city

• Prevent blocked sewers

Useful resources

Free Basic Computer Training

The training sessions take place over three days and last for approximately four hours. The training will help with the following:

• Creating spreadsheets, developing your Curriculum Vitae and covering letter.
• Basic commands such as copy and paste, highlighting text and making it bold, italic, and underlined.
• A brief introduction to the Internet and cybersecurity risks.

We can accommodate ten participants per session and the sessions are three times a week at various venues across the City. We also provide free computer training sessions to those completing a 16-week alcohol and drug outpatient treatment programme, at a City Matrix Clinic. 

Please ask either the librarian or your clinic receptionist for more information on venues, dates and times.

Collaborate with us

SmartCape believes in the power of partnerships and we want to make digital progress possible, together. If you are a start-up or an NPO that works towards furthering digital literacy or socio-economic upliftment through digital skills training, we would love to collaborate with you. Please email us on smartcape@capetown.gov.za.

Access SmartCape Wi-Fi

• Wi-Fi access
• SmartCape internet at City libraries.

Technical support

If you are experiencing technical problems with the SmartCape service, please report this to your librarian.

Report issues Monday – Friday, 08:00 – 16:30. 

• How to use a USB memory stick with a SmartCape computer.
• How to open Word documents on a SmartCape computer.

​​​​​​​​​​Terms and conditions of use

SmartCape general user guidelines.

SmartCape terms and conditions (English)
SmartCape terms and conditions (Afrikaans)
SmartCape terms and conditions (isiXhosa)

SmartCape terms of use (English)
SmartCape terms of use (Afrikaans)
SmartCape terms of use (isiXhosa)