The training centre is an important part of the City’s commitment to bringing effective and efficient service delivery to members of the public. Councillor Maxiti visited the centre recently to see for himself exactly how staff members are trained.

‘It was meaningful to engage directly with staff members and to see them undergoing the training required for them to do their work effectively and efficiently and to resolve issues. The City does excellent work in attending to thousands of service requests each month and ensures that our teams on the ground are skilled and ready to solve the problems or enhance service delivery.

‘The training which staff members receive enables them to attend to the numerous service requests in an efficient and impressive manner. I would therefore like to commend the Brackenfell Electricity Training Centre staff members,’ said Councillor Maxiti.

Residents may log electricity faults by contacting the City’s Technical Operational Centre at 0860 103 089, by SMS to 31220, or by email to power@capetown.gov.za.

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