Members of the public had an opportunity to learn about how the Promotion of Access to Information Act (PAIA)  provides everyone with a statutory right of access to information in respect of records held by the State.

Pictured here is the City's Mayoral Committee Member for Corporate Services, Councillor Sharon Cottle with the City of Cape Town's Access to Information Team assisting residents with enquiries.

'The City is a proud and responsible custodian of all our information records. We understand the importance of ensuring effective facilitation and processing of requests for access of information and will continue striving to promote transparency, accountability and effective governance on all fronts,' said, Councillor Cottle.

The City's Access to Information Unit has a dedicated walk-in public office, namely the Access to City Records Office in the Cape Town Civic Centre where members of the public are assisted with the entire PAIA process that relates to the City.

This includes guidance on completing and submitting PAIA forms, liaising with the relevant City line departments for the provision of records as well as decisions on outcomes of PAIA applications. An online service to submit requests, as well as more information, is also available via the City's website at /city-connect/access-information/request-access-to-information

Examples of the type of information requested could include documents, tapes, video recordings, computer files, notes or emails, among others.

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