‘Our maintenance, upgrades and infrastructure repair programme for reliable energy supply is absolutely critical and top notch, and R800 million has been invested over the last few months. However, Eskom’s load-shedding hammers our electrical infrastructure. Our infrastructure is not designed for this level of continuous load-shedding and we should not underestimate the impact it has on electricity infrastructure. The damage caused leads to prolonged outages after load-shedding and high volumes of service requests. 

'Our teams are working throughout the festive season and will continue to carry out maintenance and upgrades to critical infrastructure as well as dealing with damage caused by load-shedding, including from theft and vandalism done under the cover of darkness,’ said the City’s Mayoral Committee Member for Energy, Councillor Beverley van Reenen.

• SMS: 31220

• Email: power@capetown.gov.za

• Please note, during prolonged area outages due to load-shedding, service requests increase and this can impact on the time required to fix an outage. The City thanks all residents for their understanding.

Public Emergency Centre: 021 480 7700 or the South African Police Service 

The City is offering a reward of R5 000 to anyone who provides information that leads to an arrest, confiscation of stolen or illegal goods or the handing in of illegal or stolen goods. This reward is also applicable to information leading to the arrest of people vandalising, damaging or stealing electricity infrastructure or installing illegal connections.