​​​​"This is a great addition to the MyCiTi service which we are now testing during a pilot on the N2 Express service. The pilot phase allows Transport for Cape Town, the City’s transport authority, to communicate crucial and useful information to our passengers. Thus, in addition to the standard MyCiTi departures schedule, commuters at the Town Centre or Civic Centre stations can now see the real-time departures of the MyCiTi buses displayed on the PID at the platform. What is meant by real-time is that the PID indicates to commuters in how many minutes the next bus on a particular route is to depart from that particular platform​."​ Bret HerronCity Mayoral Committee Member: Transport for Cape Tow​n

​​​​"Some commuters who have travelled on the N2 Express service may have heard announcements on the bus indicating the name of the next stop along the route. These announcements are useful for those who are not paying attention to the route itself, commuters who are not familiar with the routes and stops, or commuters with partial sight or no sight at all who have to rely on their hearing or others for assistance"​ Bret HerronCity Mayoral Committee Member: Transport for Cape Town​​

​​​​"The bus drivers who operate the buses along the N2 Express routes in Mitchells Plain and Khayelitsha completed their training last week. They are now able to communicate with the Control Centre from their seats as and when needed – for example, in case of an emergency or to ask for assistance with route deviations due to an unexpected incident. The introduction of this communication system also enables the system controllers in the Control Centre to monitor the buses operating on the N2 Express routes. The system controllers assist the bus drivers with schedule adherence, and can warn bus drivers in advance of accidents or suspicious activities that may pose a danger to the driver and the passengers"​ Bret HerronCity Mayoral Committee Member: Transport for Cape Town​

​​​​"Once the APTMS is fully completed and we are satisfied with the outcome of the pilot phases, the MyCiTi Control Centre will be tracking each and every bus on all of the MyCiTi routes across the city. We will therefore know the exact location of every bus at any given point in time. This will enable us to keep track of delays and we will be able to inform commuters about the departure time of every bus on every route on the PIDs at all of the MyCiTi stations. We are looking forward to the day when the APTMS will be fully operational as this will assist us in improving the service and communicating real-time information to our passengers."​ Bret HerronCity Mayoral Committee Member: Transport for Cape Town