​

​

The City’s Mobile Office initiative has been running for the past year and focuses on areas where communities are far from municipal facilities such as cash, housing and subcouncil offices or FreeCall lines.

‘The mobile office is one of the service delivery models that shows that we are determined to live up to live our key priority: excellence in basic service delivery. We are bringing the service to residents to afford them the opportunity to enquire and to solve issues in the comfort of their area, without having to spend time and money on transport. I’m calling on residents to take full advantage of this opportunity and to get the answers that they need about their general municipal matters. The City aims to have a mobile office in at least one area per day,’ said the City’s Mayoral Committee Member for Corporate Services, Councillor Sharon Cottle.

The Mobile Office team will log queries and service requests electronically and provide the customer with a reference number for their record. The reference number will also make it easy for residents to follow up on their service requests.

The Mobile Office sessions are held at community facilities that are easily accessible. The schedule for the week of 3 to 7 June 2019 is as follows:

Area	Date	Time	Venue
Macassar	3 June 2019	10:00 – 13:30	Burg Street, Macassar
Fisantekraal	4 June 2019	10:00 – 13:30	Peter Mokaba Street, Fisantekraal
Wesfleur Housing Office	5 June 2019	10:00 – 13:30	Wesfleur Circle, Wesfleur, Atlantis
Retreat Civic Centre	6 June 2019	09:30 – 13:30	Toring Road, Retreat
Huguenot Square Hall, Belhar	7 June 2019	09:30 – 13:30	Huegenot Square, Belhar Drive, Belhar Business Park

​​