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City Customer Office festive closures

9 December 2024

Residents are also urged to settle their municipal accounts using one of many online options during this period for an accurate, efficient and secure payment process

‘The City of Cape Town’s Revenue Department offices (payment, account enquiries and motor vehicle registration and licensing) as well as Traffic Services’ driving licence testing centres, Human Settlements’ offices and municipal courts will be closed on several dates over the festive season period. Residents are also urged to settle their municipal accounts using one of many online options during this period for an accurate, efficient and secure payment process,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.

Customer offices and municipal courts will be closed on these days:

Friday 13 December 2024 (Municipal courts only) Close at 13:00
Monday 16 December 2024 Closed
Tuesday 24 December 2024 Close at 12:30
Wednesday 25 December 2024 Closed
Thursday 26 December 2024 Closed
Tuesday 31 December 2024 Close at 12:30
Wednesday 1 January 2025 Closed

The Revenue Department’s payment, account enquiries and motor vehicle registration and licencing offices situated at Liberty Promenade Mall, Table Bay Mall and Lansdowne Corner Mall will also be closed on the above dates but will be operational on the weekends.

Remember: You can pay your municipal accounts (excluding motor vehicle licences) at any Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and Spar shops, online at www.easypay.co.za or www.powertime.co.za as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.

Payment for the renewal of motor vehicle licences may be made online at www.capetown.gov.za/vehiclelicensing. Payment of pre-due date traffic fines may be made at selected Spar shops or online at www.paythat.co.za.

For payment arrangements email payment.arrangements@capetown.gov.za
For indigent applications email indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT

The City regrets any inconvenience caused.


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Published by:
City of Cape Town, Media Office