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City brings customer services to Steenberg and Brackenfell

8 June 2023

The intention is to take customer services to the communities that are far from municipal facilities

The details are as follows:

  • Tuesday, 13 June 2023, from 09:30 to 13:30 at the Steenberg Community Hall, 54 Cradock Road, Steenberg
  • Thursday, 15 June 2023, from 09:30 to 13:30 at the Rusoord Hall, Dennegeur Street, Brackenfell


 
The intention is to take customer services to the communities that are far from municipal facilities. The City's Customer Relations Department's mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide range of non-emergency enquiries such as rates, sewage, electricity, water, refuse collections, and all other account enquiries.

 
To date, the mobile office team has been very effective in resolving long outstanding queries for residents.

 
'The City is bringing services to the residents to afford them the opportunity to enquire and to solve issues in the comfort of their own area. I encourage residents to take full advantage of this opportunity and to get the answers that they need about their general municipal matters while we are there,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.

 
 

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Published by:
City of Cape Town, Media Office