City actions plan to get our sewer network ready for winter
9 May 2022
City cleans up its sewer system in anticipation of the rainy winter season
- Cleaning main sewer pipelines using jetting machines weekly
- Cleaning sand and litter traps/ booms, ponds, canals and culverts and monitoring them for additional cleaning where needed to avoid blockages that could lead to flooding.
- Cleaning pump station sumps and wet wells
- Monitoring telemetry alarm systems at pump stations
- Repairing collapsed sewers in the shortest timeframe possible when needed
- Replacing broken, stolen or damaged manhole covers regularly
- Replacing electrical/mechanical components on critical pump stations
- Inspecting illegal stormwater to sewer connections at properties
- Ongoing public awareness education through the Bin it, Don’t Block it campaign. This informs residents about getting rid of waste properly, and not to dump illegally or flush and pour items down sinks and drains that can cause blockages in the network.
- Residents are reminded that they can help prevent such sewer blockages and overflows by disposing of unwanted materials using the appropriate solid waste collections and disposal services.
- Only human waste, toilet paper and grey water should be disposed via sinks and toilets in homes and communities. It is illegal for residents to place any another materials into the system because it causes overflows due to blockage

- Put a strainer in the sink to catch food or other waste before it goes down the drain and creates blockages.
- Wipe cooking fats, oil or grease off the pan, and don’t pour it down the drain.
- Don’t flush nappies and sanitary products, they absorb water and expand, which causes blockages.
- Check that rainwater gutters don’t flow into the sewer system, as it overloads.
- Visit the City's drop-off facilities to dispose of recyclables, electronics, garage waste and builder’s rubbl
- Report vandalism damages, sewer blockages, missing drain covers, burst pipes, leaks and water wastage using one of the following channels (Please provide the street address, and get a reference number):
- Online www.capetown.gov.za/servicerequests
- Email water@capetown.gov.za
- SMS 31373 (maximum 160 characters. Standard rates apply)
- 0860 103 089
- a City walk-in centre (see www.capetown.gov.za/facilities to find the one closest to you)
Published by:
City of Cape Town, Media Office