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Lodge an appeal

Lodge an appeal

If you feel like your rights have been infringed by a decision taken by the City of Cape Town, then you can lodge an appeal by following the process below.

​​​​​​​​How to lodge an appeal

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Please note

Appeals can only be made within 21 days of the notice of a decision taken by the City.

Step 1: Compose your appeal notice.

Your notice must:

  • be in writing;
  • state the reasons for appeal;
  • detail how your rights were affected by the decision;
  • contain the remedy or solution you are seeking; and
  • have the original notification of the decision attached.
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Step 2: Once you have completed your notice, you can submit it via email to msa.appeals@capetown.gov.za or fax it to 021 400 2503 or 021 400 3788. Written notices can also be hand-delivered to:

The Legal Compliance unit
Office of the City Manager
City of Cape Town
20th floor,
2 Bay side
Tower Block

Or:

The Legal Compliance unit
Private Bag X9181
Cape Town
8000

​​​​​​​​Contact us

​City Call Centre

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