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WhatsApp unavailable for fault reporting and service requests until further noticeWhatsApp unavailable for fault reporting and service requests until further notice<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Cyberbullying%20Header.jpg" style="BORDER:0px solid;" /><p>​The City of Cape Town wants to inform residents that WhatsApp will be unavailable for fault reporting and service requests from Tuesday, 10 June 2025, until further notice. The public is encouraged to use all of the other available channels. </p><p>​The following channels are available for all inquiries and complaints:</p><table class="ms-rteTable-default" cellspacing="0" style="width:78%;"><tbody><tr><td class="ms-rteTable-default" style="width:218px;height:98px;"> <strong>​Water</strong></td><td class="ms-rteTable-default" style="width:74%;height:98px;">​Phone: <a>086 0103 089</a> (Option 2)<br>Email: <a href="mailto:water@capetown.gov.za" target="_blank">water@capetown.gov.za</a><br>SMS: 31373</td></tr><tr><td class="ms-rteTable-default" style="width:218px;"> <strong>​Blocked stormwater drains and potholes</strong></td><td class="ms-rteTable-default" style="width:74%;">Phone: <a>086 0103 089</a><br>Email: <a href="mailto:contact.us@capetown.gov.za" target="_blank">contact.us@capetown.gov.za<br></a>Online: <a href="http://www.capetown.gov.za/servicerequests" target="_blank">www.capetown.gov.za/servicerequests</a>​</td></tr><tr><td class="ms-rteTable-default" style="width:218px;"> <strong>​Electricity</strong></td><td class="ms-rteTable-default" style="width:74%;">Phone: <a>086 0103 089</a> (Option 3)<br>Email: <a href="mailto:power@capetown.gov.za" target="_blank">power@capetown.gov.za</a><br>SMS: 31220​</td></tr><tr><td class="ms-rteTable-default" style="width:218px;"> <strong>​Accounts and general inquiries</strong></td><td class="ms-rteTable-default" style="width:74%;">Phone: <a>086 0103 089</a> (Option 1)<br>Email: <a href="mailto:accounts@capetown.gov.za" target="_blank">accounts@capetown.gov.za​</a></td></tr></tbody></table><p>We remind customers to log a request via the City’s e-Services portal at <a href="http://www.capetown.gov.za/servicerequests">www.capetown.gov.za/servicerequests</a>, or to register a service fault on the City App if they are able to do so. Residents are encouraged to make use of the email and sms channels during this time as these channels will now be boosted with additional resources.</p><p> <strong>End</strong></p><p> <br> </p>2025-06-05T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#251ebd0a-2f13-492b-b32b-000a294da6ae;L0|#0251ebd0a-2f13-492b-b32b-000a294da6ae|Communication and Customer Services;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb10

 

 

Comment on the amendment of an existing contract relating to steel play park equipmentComment on the amendment of an existing contract relating to steel play park equipment13 June – 23 June 2025<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/CityConnectHeader.png" style="BORDER:0px solid;" />GP0|#cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed;L0|#0cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed|Issues open for public comment;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#79e6adda-2aa2-4523-bc29-296828216c93
Comment on the amendment of an existing contract relating to cricket pitch maintenance servicesComment on the amendment of an existing contract relating to cricket pitch maintenance services13 June – 23 June 2025<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/CityConnectHeader.png" style="BORDER:0px solid;" />GP0|#cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed;L0|#0cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed|Issues open for public comment;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#79e6adda-2aa2-4523-bc29-296828216c93
Ref 1500141612 - Rezoning and consent useRef 1500141612 - Rezoning and consent use13 June - 14 July 2025, Parow<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/CityConnectHeader.png" style="BORDER:0px solid;" />GP0|#03e6040c-6cd2-4a39-bb7a-22f89a0c8c01;L0|#003e6040c-6cd2-4a39-bb7a-22f89a0c8c01|Land use applications;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#79e6adda-2aa2-4523-bc29-296828216c93
Ref 1500130043 - Permanent departures, the amendment of restrictive conditions and of conditions in respect of an existing approvalRef 1500130043 - Permanent departures, the amendment of restrictive conditions and of conditions in respect of an existing approval13 June - 22 July 2025, Pinelands<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/CityConnectHeader.png" style="BORDER:0px solid;" />GP0|#03e6040c-6cd2-4a39-bb7a-22f89a0c8c01;L0|#003e6040c-6cd2-4a39-bb7a-22f89a0c8c01|Land use applications;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#79e6adda-2aa2-4523-bc29-296828216c93

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