| Apply now for City indigent and pensioner support | Apply now for City indigent and pensioner support | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20news.jpg" style="BORDER:0px solid;" /> | <p>The City reminds qualifying residents to apply for available indigent and pensioner support. Those who are struggling financially need not do so alone. Households earning below R7 500 may be eligible for indigent assistance while those who are 60 years old with a household income of less than R27 000 are encouraged to apply for pensioner rebates. Pensioners who have received benefits in the past are reminded that due to the General Valuation, they will need to reapply for benefits in 2026.</p> | <p>‘Help is available and we encourage indigent residents and pensioners to apply for support with service and rates costs. The qualifying threshold for pensioners and social grant recipients has been expanded to enable even more residents to benefit from the Lifeline tariff and rates rebates, with the qualifying limit now increased to a monthly income of R27 000. The City also increased the social support package to R5,1 billion in total for rates and services relief for 2025/26. These households could access free basic services and qualify for a 100% discount on their property rates.<br> <br>‘Importantly, we remind our pensioners that as it is a General Valuation (GV2025) year, they will need to reapply for any existing benefits after 1 July 2026, the start of the new financial year. They need not wait until July and may apply before then; the sooner the better. <br> <br>‘Officials at the City’s Customer Interaction Centres are ready to help. The City urges all residents to find out about the forms of support available. We are committed to assisting those in need of help,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.<br> <br>How to apply:<br>Completed application forms can be submitted via one of the below channels:</p><ul><li><div style="text-align:left;">In person by submitting your application at any of our Customer Interaction Centres</div></li><li><div style="text-align:left;">Online application via the e-Services registration process</div></li><li><div style="text-align:left;">Via email by emailing your application to: <a href="mailto:Rates.Rebate@capetown.gov.za" target="_blank">Rates.Rebate@capetown.gov.za</a> or <a href="mailto:Indigent.Relief@capetown.gov.za" target="_blank">Indigent.Relief@capetown.gov.za</a> </div></li></ul><p> <br>For more information on the City’s payment and support options, please visit: <a href="https://bit.ly/CCT_PaymentSupport" target="_blank">https://bit.ly/CCT_PaymentSupport</a> <br> <br>Municipal account payment services are available online via the City’s eServices, by using the QR code on your account statement or making payments via EFT. You can also pay your accounts at Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths, selected Spar stores and Nedbank branches.<br> <br> </p><p> </p> | 2026-03-11T22:00:00Z | GP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891d | | | | | GP0|#cf492c62-a733-46a8-b415-e4d2fe27c129;L0|#0cf492c62-a733-46a8-b415-e4d2fe27c129|Indigend households;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#c974d13c-3ba5-4d48-adb7-134174f038f7;L0|#0c974d13c-3ba5-4d48-adb7-134174f038f7|rates rebate;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#57e674a7-93ec-4805-8f71-b6049cd2a567;L0|#057e674a7-93ec-4805-8f71-b6049cd2a567|customer interface unit;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb | 1 | | | | | | | | | | | 0 |
