Domestic abuse

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

Normal

Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

Normal

Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

Normal

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" src="https://www.youtube.com/embed/ONlM2vfA_0s?si=uCTvSqBWBurM0WyO" title="YouTube video player" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20hosts%20another%20traffic%20fine%20roadshow"> <img class="responsive" alt="City hosts another traffic fine roadshow" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Traffic-fine-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20hosts%20another%20traffic%20fine%20roadshow"> City hosts another traffic fine roadshow</a> Due to the popularity of the one-stop shop for fines and warrants, this year’s event will run over five days, including a Saturday. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/2023%20Netball%20World%20Cup%20crowned%20Event%20of%20the%20Year%20at%20Sport%20Industry%20Awards"> <img class="responsive" alt="2023 Netball World Cup crowned Event of the Year at Sport Industry Awards" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Netball-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/2023%20Netball%20World%20Cup%20crowned%20Event%20of%20the%20Year%20at%20Sport%20Industry%20Awards"> 2023 Netball World Cup crowned Event of the Year at Sport Industry Awards </a> The City of Cape Town would like to congratulate the 2023 Netball World Cup for winning the Event of the Year award at the Hollard Sport Industry Awards held last night. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%27s%20popular%20beaches%20show%20excellent%20water%20quality%20ahead%20of%20tourist%20season"> <img class="responsive" alt="City’s popular beaches show excellent water quality ahead of tourist season" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Beach-2-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/City%27s%20popular%20beaches%20show%20excellent%20water%20quality%20ahead%20of%20tourist%20season"> City’s popular beaches show excellent water quality ahead of tourist season </a> The City of Cape Town is pleased to announce that Cape Town’s most popular beaches display excellent water quality results ahead of the festive season. </div>

2023-11-30T22:00:00Z

City partners with communities to beautify dumping hotspots in Goodwood and Ruyterwacht

Illegal dumping is an ongoing challenge across many communities in Cape Town. While the City budgets more than R100 million annually in efforts to clear dumping

Illegal dumping is an ongoing challenge across many communities in Cape Town. While the City budgets more than R100 million annually in efforts to clear dumping from almost 3 000 'hotspots', piles of dumped waste reappear almost immediately after the spaces are cleared. Illegal dumping has clearly become business as usual at these sites, and drastic action will be required to change the entrenched behaviours. For this reason, the UWM Directorate is working with the Recreation and Parks Department from the CS&H Directorate to beautify dumping hotspots around the city. With the help of local community members, and members of the neighbourhood watch, waste was removed from two identified sites, indigenous flora was planted and landscaping was done. The latest sites that benefitted are located in Milton Street on Goodwood and Orange Street in Ruyterwacht. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Goodwood111.jpg" class="responsive" alt="" style="width:1069px;" /> </figure>Involving residents in the beautification effort is an important part of the intervention. When residents are involved in creating a space for the community they feel a greater sense of ownership, and are more likely to make the effort to monitor and maintain the area. This will hopefully deter those who use the site for quick and dirty waste disposal. 'Illegally dumped waste often acts like a magnet for further dumping. People are far more likely to dump on an existing pile of waste than they are to dump on a clean piece of land where good people congregate. This is why beautification of hotspots can be very effective. 'The City is always looking for innovative solutions to deal with dumping hotspots, but capacity and budget is limited, and we will often need to rely upon partnerships with the community,' said Mayoral Committee Member for Urban Waste Management, Alderman Grant Twigg. Residents and community groups who would like to explore possible partnerships to reduce dumping within their areas are encouraged to make contact with the Events and Partnerships team at SolidWaste.<a href="mailto:Events@capetown.gov.za" target="_blank">Events@capetown.gov.za</a>. The Recreation and Parks Department undertakes a key role in nurturing community-driven collaborations through formal agreements with 'Friends Groups', facilitating ongoing development and maintenance efforts for the City's parks. To officially establish Friends of Parks groups or to gain further insights into this initiative, residents and community groups are encouraged to contact David Dunn at <a href="mailto:David.Dunn@capetown.gov.za" target="_blank">David.Dunn@capetown.gov.za</a>. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Parow%20North.jpeg" class="responsive" alt="" style="width:1069px;" /> </figure>Although there are no guarantees that resources will be available for beautification projects at the time of contact, your details will be kept on file for when future partnership opportunities arise. This could involve beautification or another kind of intervention. 'Because illegal dumping attracts more illegal dumping, it is vitally important that residents in worst-affected communities make the extra effort to use the services offered by the City for waste disposal. Team work makes the dream work,' added Alderman Twigg. The City provides a weekly refuse collection service to both formal and recognised informal households.Property owners or landlords, with backyarders or tenants, are encouraged to apply for extra bins to contain the waste their tenants generate on the property. The additional bin will be charged at the standard tariff, to cover increased costs associated with servicing the property. This is an important step for preventing dumping and pollution in communities.

2023-11-30T22:00:00Z

City Invites Grade 10 and 11 Learners to Apply for 2024 Junior City Council Term

The JCC programme provides participating young minds with a unique platform to serve as City Ambassadors, develop essential leadership skills, hone their community project management abilities

As a city-led and apolitical initiative, the Junior City Council programme offers an invaluable opportunity for Grade 10 and 11 learners in Cape Town to gain a deeper understanding of the City Council's operations.The JCC programme provides participating young minds with a unique platform to serve as City Ambassadors, develop essential leadership skills, hone their community project management abilities, expand their knowledge of local government and its mandates; and foster a sense of active citizenship.Spanning over a year, the programme will encompass a diverse range of JCC sessions, excursions and workshops. Junior Councillors will be empowered to understand how to read the City's budget, including learning how to formulate a budget submission, understand and articulate the City's IDP, how to run community projects, how to perfect public speaking and how to raise awareness to address pertinent youth-related issues in Cape Town and the communities they represent. The Junior Council itself will elect key roles, including the Junior Mayor, Junior Deputy Mayor, Junior Speaker, and Junior Chief Whip.To join this transformative programme, aspiring learners are encouraged to complete the online application form accessible through the following link: <a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/junior-city-council" target="_blank">Junior City Council</a>.The City extends an open invitation to all Grade 10 and 11 learners residing within the City of Cape Town to apply and seize this incredible opportunity to contribute to our collective vision of a City of Hope. End

2023-11-30T22:00:00Z

City's Business Retention and Expansion programme giving big boost to local SMMEs

The BR&E unit, which operates under the Investment Facilitation Branch umbrella, also works in partnership with industrial businesses and various city improvement districts which seeks to assist businesses in these industrial areas.

The BR&E programme, recognised for its pivotal role in fostering business growth and development, aims to fortify economic sustainability and resilience within Cape Town's industrial sectors. By extending its presence to Stikland and Epping in 2023, the programme is amplifying its impact and promoting a more conducive environment for businesses to thrive. 'The BR&E unit, which operates under the Investment Facilitation Branch umbrella, also works in partnership with industrial businesses and various city improvement districts which seeks to assist businesses in these industrial areas. The unit focuses on matters that are both specific to areas and on issues that broadly affect these businesses through the establishment of action teams which includes City line departments through a transversal approach,' said Alderman Vos. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Stikland%20BRandE02_19072023.jpg" class="responsive" alt="" style="width:996px;" /> </figure>In a proactive move to address the challenge of load-shedding, the roll-out of the Load Curtailment Programme is run in collaboration with the City's Energy Department, which calls upon businesses to play a pivotal role in reducing their usage of City-supplied electricity, thereby contributing to a significant decrease in the likelihood of load shedding occurrences. The Load Curtailment Programme introduces a concept for qualifying Large Power Users, who, in adherence to the national code of practice for load-shedding (NRS048-9: 2019 section 4.5.3), can be excluded from the inconvenience of load-shedding. This exclusion comes in exchange for a predefined load curtailment commitment, showcasing the City's commitment to collaborative energy management strategies. In its early implementation phase, the project has 16 active initiatives, engaging approximately 400 businesses in areas such as Bellville, Elsies River, Steenberg, Parow, and Milnerton. These businesses are actively participating, exploring options for solar installations, and considering the possibility of selling excess power back to the City. Furthermore, the City is working closely with Eskom to implement the Eskom load curtailment pilot in Blackheath Industria, which is an Eskom-supplied area. The Investment Facilitation Branch, further highlights Cape Town's investor appeal by championing the City's incentives' programme such as the Atlantis Industrial region, businesses realised savings exceeding R11 million in the first quarter of the 2023/2024 financial year (July-September 2023) after the waiver of their building plan application fees and a reduction in electricity incentive tariffs. This follows a noteworthy performance in the previous 2022/ 2023 financial year, where incentives' savings totalled R33.1 million. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Stikland%20BRandE_19072023.jpg" class="responsive" alt="" style="width:820px;" /> </figure>'These figures underscore Atlantis Industrial's growing economic vibrancy. Following the comprehensive industrial survey conducted by the City of Cape Town's Metropolitan Spatial Planning Team in 2017, and subsequent recent assessments, Atlantis Industrial has emerged as a leader recognised for its distinction as a dedicated and specialist manufacturing industrial zone. This reaffirms Atlantis' strategic importance in fostering specialised manufacturing activities within the region,' said Alderman Vos. The BR&E unit is actively working towards incorporating additional areas into its programme. Among these areas earmarked for potential inclusion are Elsies River, Montague Gardens, Paarden Eiland and Airport Industria, demonstrating a strategic vision to broaden the programme's footprint and benefit a more extensive range of businesses. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/BES-8210.JPG" class="responsive" alt="" style="width:949px;" /> </figure>'It is through such partnerships and programmes that Cape Town has become the epicentre of investment and job creation in South Africa. By assisting local entrepreneurs and businesses not only in keeping their doors open but also in fostering economic growth, Cape Town will continue to be a beacon of economic prosperity,' said Alderman Vos. To speak to the Investment Facilitation Branch about the Business Retention and Expansion programme and other initiatives, email <a href="mailto:investment.facilitation@capetown.gov.za" target="_blank">investment.facilitation@capetown.gov.za</a>. End

2023-11-30T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

Normal

Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

Normal

Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

Normal

District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

Normal

The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

Normal

Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

Normal

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

Normal

Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

Normal

Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

Normal

Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

Normal