Burial and cremation

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/J52PzA9AsW8?si=nlgu6Qw3RbKLazak" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/More%20than%20100%20000%20Capetonians%20unite%20to%20celebrate%20Festive%20Lights%20Switch-On"> <img class="responsive" alt="More than 100 000 Capetonians unite to celebrate Festive Lights Switch-On" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/festiveLights-25-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/More%20than%20100%20000%20Capetonians%20unite%20to%20celebrate%20Festive%20Lights%20Switch-On"> More than 100 000 Capetonians unite to celebrate Festive Lights Switch-On</a> Capetonians came together in festive spirit as crowds filled the Grand Parade and city streets. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/MyCiTi%20expansion%20creates%20R38%20million%20in%20temporary%20jobs%20for%20local%20residents"> <img class="responsive" alt="MyCiTi expansion creates R38 million in temporary jobs for local residents" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/myciti-construction-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/MyCiTi%20expansion%20creates%20R38%20million%20in%20temporary%20jobs%20for%20local%20residents"> MyCiTi expansion creates R38 million in temporary jobs for local residents </a> MyCiTi projects created nearly 600 temporary jobs. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Drive%20fine-free%20this%20festive%20season"> <img class="responsive" alt="Drive fine-free this festive season" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/traffic-fine-2-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Drive%20fine-free%20this%20festive%20season"> Traffic fine roadshow at the Civic Centre. </a> Motorists have a week to get fines and warrants reduced at the popular ‘one-stop shop’. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/World%20AIDS%20Day%20City%20clinics%20ramp%20up%20treatment%20and%20prevention%20measures"> <img class="responsive" alt="World AIDS Day: City clinics ramp up treatment and prevention measures" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/clinic-2-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/World%20AIDS%20Day%20City%20clinics%20ramp%20up%20treatment%20and%20prevention%20measures"> World AIDS Day: City clinics ramp up treatment and prevention measures</a> HIV testing, PrEP, ART and counselling are free at your nearest City clinic. </div>

2025-12-04T22:00:00Z

Council gives in principle approval for Public Private Partnership to secure Cape Town’s new water projects

Over 100 comments were received for each project during the public participation sessions held in 2025 for both Faure NWS and Desalination.

This approval is another important step to building Cape Town’s water secure future, through implementing the City’s New Water Programme (NWP). It aims to diversify water sources, including water re-use, desalination, clearing invasive species and groundwater extraction, to add 300 million litres of water per day to Cape Town’s supply soon after 2030. Based on the separate feasibility studies, a Public-Private Partnership (PPP) model was supported as the most suitable model to use for these two complex projects. Over 100 comments were received for each project during the public participation sessions held in 2025 for both Faure NWS and Desalination. These were incorporated in the feasibility reports that were recommended to Council for their decision. A Public-Private Partnership (PPP) <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Artist%20impresson%20desalination%20plant.png" alt="" style="width:685px;" /> </figure> A Public-Private Partnership (PPP) is a formal, regulated arrangement where the private sector helps deliver a function that the City would normally perform, such as designing, building and operating a water treatment plant. <ul><li>The City sets the output specification on what must be delivered, at what quality and at what volume.</li><li>The private partner designs, builds, finances and operates the project for a defined period.</li><li>The City only pays if the private partner meets the required performance standards.</li><li>The infrastructure remains City-owned throughout.</li><li>The responsibility to provide clean water to end users remains with the city throughout.</li><li>PPPs transfer significant project and operational risk to the private sector and must meet strict tests for affordability, value for money, and risk transfer.</li></ul> The private sector brings capital, skills and long-term operational capacity while the City retains ownership and regulatory control. A PPP is not privatisation. It is a tightly regulated partnership, not a sale of public water services. <ul><li>It does not involve selling City water assets.</li><li>It does not hand over ownership or long-term control of public water services to private companies.</li><li>It does not allow private operators to set water tariffs or run water services independently.</li></ul> <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cape%20Town%20gaining%20traction%20towards%20securing%20new%20water%201.png" alt="" style="width:802px;" /> </figure> ‘I am pleased that this crucial step has now been concluded. In 2026, we will commence the procurement phase of the Faure New Water Scheme and Paarden Eiland Desalination Plant. By undertaking these projects through a PPP, the City will remain the infrastructure owner and responsible for providing safe, high-quality drinking water. This implementation model will also create economic and employment opportunities through construction, operations and supply of equipment and chemicals.‘While the City is investing in the NWP, residents are reminded to be water-wise at all times, regardless of the season or the status of our dams,’ said the City's Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien. Way ForwardThe Faure New Water Scheme will aim to add between 70 and 100 million litres of purified, recycled wastewater per day to our water supply with first water expected in the financial year 2030/31. The procurement process for the PPP will follow a two-stage competitive bidding process:<ul><li><div style="text-align:left;">Request for Qualification (RFQ): This stage will invite interested parties to demonstrate their technical capability to deliver the project. This is scheduled to be advertised in the second half of 2026. </div></li><li><div style="text-align:left;">Request for Proposal (RFP): Shortlisted bidders from the RFQ stage will be invited to submit detailed proposals. This is expected in the second half of 2027.</div></li></ul>This approach ensures transparency, competitiveness, and alignment with the City’s Supply Chain Management (SCM) policy and requirements. For more information see:<ul><li><div style="text-align:left;">Project Details: City's Water Reuse Project</div></li><li><div style="text-align:left;">Procurement Requirements: Refer to the City’s SCM Policy and Guidelines. Potential bidders are encouraged to register as a Supplier with the City. All information is available here. </div></li></ul>The Paarden Eiland Desalination Plant involves removing salt from seawater to yield between 50 and 70 million litres per day with first water forecasted for the financial year 2030/31. ‘These projects represent more than infrastructure investments—they are a testament to Cape Town's resilience and our unwavering commitment to water security. Through the PPP model, we harness private sector expertise and innovation while maintaining firm public ownership. Every litre of water, every pipe, and every pump remains the property of our city. This is progress built on trust, delivering jobs, economic opportunity, and the certainty our residents and businesses deserve,’ said Councillor Badroodien. Caption 1: Artistic impression of the planned Faure New Water Scheme (FNWS).Caption 2: Preliminary artistic impression of the planned Paarden Eiland Desalination Plant.Caption 3: (Dropbox link) The proposed site location for the Paarden Eiland Desalination Plant.

2025-12-04T22:00:00Z

Cape Town welcomes final court order on Nersa decision timetable

The court accepted the City’s argument that Nersa’s timelines come too late for municipal budgeting processes

In terms of section 172 (1)(a) of the Constitution, the court declared invalid Nersa’s public participation process for 2025/26 municipal tariff applications, ordering that Nersa must: <ul><li>By 31 January each year, inform municipalities of increases granted to Eskom and other generators</li><li>Consider and publish every municipality’s cost-of-supply study and tariff application for public participation</li><li>Finalise decisions on all municipal tariff applications by 5 May, and simultaneously publish the reasons for each decision</li></ul>The court accepted the City’s argument that Nersa’s timelines come too late for municipal budgeting processes, and so the proposed timeline is now an order of the court in line with City proposals during the course of this application brought by Afriforum.‘This final order makes it clear that Nersa cannot deviate from this court-ordered time table without approaching the courts for permission. ‘This is most welcome as it brings to an end Nersa’s delinquent handling of municipal tariff applications and the common practice of late decisions, without reasons, after the municipal financial year has already begun. This has made a mockery of complex budget calculations and public participation, which are all complete by the time Nersa decisions have arrived in the past. ‘Now Nersa will have to inform municipalities of decisions timeously, and publish the reasons immediately. This is a positive step for residents in all municipalities across South Africa, who will benefit from more transparency in electricity tariff-setting decisions,’ said Mayor Hill-Lewis. End

2025-12-04T22:00:00Z

Refuse collection, City drop-off facilities and Christmas boxes over the festive season 2025

Ensure all bins are placed out for servicing as early as possible, as reduced peak traffic over this period means crews travel quickly on their routes.

Waste and recycling collection Waste and recycling (for areas that receive this service) are scheduled to be collected as usual throughout the festive season, including these public holidays: • Tuesday, 16 December 2025 • Thursday, 25 December 2025 • Friday, 26 December 2025 • Thursday, 1 January 2026 Ensure all bins are placed out for servicing as early as possible, as reduced peak traffic over this period means crews travel quickly on their routes. Residents should also leave bins out until 21:00 each night to ensure collection. If not collected on the scheduled day, please bring it out again each day until it is emptied. Report uncollected bins after 48 hours. ‘As we enjoy the festive season together, we urge residents to avoid illegal dumping and to look after our neighbourhoods and shared spaces. When you visit our beaches, parks or other recreational areas, please make use of the Bingo bins provided and help us keep Cape Town clean,’ said Mayoral Committee Member for Urban Waste Management, Alderman Grant Twigg. Christmas boxes and donations Residents are under no obligation to give cash donations or Christmas boxes to the City's Solid Waste Management staff and contractors. The City of Cape Town has a policy in place which prohibits staff and contractors from soliciting Christmas boxes, or money from residents. However, residents are welcome to give a voluntary donation. Reports of staff requesting donations will be investigated immediately and, where residents are willing to testify, the City will be able to take appropriate disciplinary action. To investigate such a report, we will need at least the vehicle registration number and the date and time of the incident. Residents should also be aware that certain opportunists attempt to pose as collections staff at this time of year. If it is suspected that the people who approach them are misrepresenting themselves, the matter should be reported to the South African Police Service. Drop-off facilities A detailed list of drop-off facilities, their locations, general operating times and the kinds of materials accepted can be found <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/SW_Drop-off%20_Table_and_Operating_Times.pdf" target="_blank">here.</a> All drop-off facilities will operate as per the below on the following days over the festive season: <table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:50%;">Dates</td><td class="ms-rteTable-default" style="width:50%;">Operating Hours</td></tr><tr><td class="ms-rteTable-default">24 Dec 2025</td><td class="ms-rteTable-default">08:00 - 16:30 (all facilities)</td></tr><tr><td class="ms-rteTable-default">25 Dec 2025</td><td class="ms-rteTable-default">All facilities closed</td></tr><tr><td class="ms-rteTable-default">26 Dec 2025</td><td class="ms-rteTable-default">Operating on public holiday hours: see <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/SW_Drop-off%20_Table_and_Operating_Times.pdf">schedule</a></td></tr><tr><td class="ms-rteTable-default">31 Dec 2025</td><td class="ms-rteTable-default">08:00 - 16:30 (all facilities)</td></tr><tr><td class="ms-rteTable-default">1 Jan 2026</td><td class="ms-rteTable-default">All facilities closed</td></tr></tbody></table> Log service requests, such as waste collection issues, on one of these channels: • Online: <a href="http://www.capetown.gov.za/servicerequests" target="_blank">www.capetown.gov.za/servicerequests</a> • Call: 0860 103 089 • Email: <a href="mailto:wastewise@capetown.gov.za" target="_blank">wastewise@capetown.gov.za</a> • City App

2025-12-04T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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