Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Water being restored in Khayelitsha following complex valve repair

The City of Cape Town’s Water and Sanitation Directorate prioritised emergency work to replace a faulty 450mm valve that disrupted water supply to the greater Khayelitsha area

The City if aware that large parts of Khayelitsha remains without water after the completion of the repair. The operational teams will prioritise valve inspections this morning and also ensure additional tankers are available to assist the community through this inconvenience. The operational team overcame several challenges and delays, while working to restore water supply to Harare, Kuyasa, Monwabisi Park, New Monwabisi and parts of Ilitha Park in Khayelitsha. On Saturday, multiple valves failed, which meant they became stuck in a closed position. This prevented the pipeline from draining properly causing a delay in being able to access the repair site safely. When water supply was temporarily restored on Sunday, another two broken valves were discovered, further impacting the process as additional repairs were now required. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Water%20restored%20in%20Khayelitsha%20following%20complex%20valve%20repair%201.jpeg" alt="" style="width:1898px;" /> </figure>On Tuesday, in order for the team to conduct the new repairs, they had to grind into a pipe to correctly fit the new valve and successfully complete the repair. To support residents during the outage, water tankers were deployed in consultation with local ward councillors from Sunday. Additional tankers were requested on Tuesday to extend supply coverage however, some delays were experienced in getting the tankers to the affected areas as these additional tankers would have to come from other regions after having serviced the informal settlements where they are allocated. The City sincerely regrets the disruption and remains committed to improving co-ordination across teams to ensure availability of water services, especially during extended repair periods. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Water%20restored%20in%20Khayelitsha%20following%20complex%20valve%20repair%202.jpeg" alt="" style="width:1069px;" /> </figure>‘The repair has now been completed and the water supply is being gradually restored to the greater Khayelitsha area. However, we are aware that some areas are still reporting no water. Operational teams are actively checking and opening valves to ensure the network is fully recharged. Water tankers are being sourced and their locations will be communicated as soon as they have been confirmed. ‘This has been an extremely difficult and frustrating time for many residents, and we truly appreciate their patience and understanding. I also want to commend the team for their perseverance in navigating through challenging conditions, resolving the issue as quickly and safely as possible,’ said Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Water%20restored%20in%20Khayelitsha%20following%20complex%20valve%20repair%203.jpeg" alt="" style="width:1069px;" /> </figure>Caption 1: One of the broken valves which needed to be replaced. Caption 2: Teams on site preparing to fit the new pipe section. Caption 3: The new pipe section fitted with backfilling of the site being done. End

2025-07-08T22:00:00Z

City advises of planned electricity supply maintenance in Silvertown, Athlone

The City advises residents in Silvertown of upcoming critical electricity supply interruptions for infrastructure maintenance

It is important to note that interruptions to supply will only impact the highlighted areas on the maps and only on the relevant date. The work will be carried out from 08:00 to 18:00, if all goes to plan. To view the area outage maps visit: <a href="https://bit.ly/4kn0NHq">https://bit.ly/4kn0NHq</a> Impacted streets include: • Honeysuckle • Appledene • Agapanthus • Geranium Please note: The electricity supply could be restored at any time and customers must please treat all electrical installations as live for the full duration of the planned maintenance work. Residents are encouraged to switch off appliances as a precaution and to avoid damage caused by power surges when the power comes back on. The City apologises for any inconvenience caused and thanks residents for their cooperation and understanding. For queries, contact the City’s Call Centre: 0860 103 089 End

2025-07-08T22:00:00Z

City welcomes new digital visa schemes for film and events industries

STATEMENT BY THE MAYORAL COMMITTEE MEMBER FOR ECONOMIC GROWTH, ALDERMAN JAMES VOS

The announcement by the Department of Home Affairs on the launch of two digital visa categories aimed at events and film production companies is a major step forward for economic growth.The first initiative, called STAGES – short for Screen Talent and Global Entertainment Scheme – will use digitisation to simplify visa access for film production companies. This will be a game-changer for Cape Town and South Africa’s film industry, opening the door to more productions, investment, and, importantly, job opportunities.The second programme is the Meetings, Events, Exhibitions and Tourism Scheme (MEETS), which will enable international attendees at conferences, exhibitions, and global events to apply for visas entirely online. Home Affairs Minister Leon Schreiber further confirmed that the process will offer rapid turnaround times.This announcement comes at the perfect time for Cape Town, which is fast becoming a premier hub for global meetings, conferences, and events. In the 2024/25 financial year alone, the Cape Town & Western Cape Convention Bureau – powered by Wesgro and supported by the City – secured 36 new bids. These are projected to generate an economic impact of R745 million and attract around 27 230 delegates to the city through to 2028.As part of our continued drive to build a thriving visitor economy, I am currently consulting stakeholders across the tourism, hospitality, and aviation sectors to shape a bold new tourism strategy for Cape Town. This strategy will focus on key levers such as boosting international arrivals, driving volume, and creating economic spin-offs that benefit local communities. Tourism is a powerful job creator and a key economic enabler, and we are determined to unlock its full potential.These digital visa schemes will be vital tools in that mission. They not only signal a more responsive and modern approach from national government but will also help to drive economic activity and, most importantly, create thousands of jobs for our people. End

2025-07-08T22:00:00Z

Old seawall at Surfer’s Corner being removed, sandstone rocks preserved for re-use

The refurbishment of the Muizenberg beachfront

The refurbishment of the Muizenberg beachfront entails major upgrades to public amenities and replacing the aged seawalls.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Muizenberg%203.jpg" alt="" style="width:949px;" /></figure> ‘The project is moving along well, despite the rainy weather. I visited the beachfront a few days ago, and the project team confirmed that all is on track to open the eastern parking area on the beach side, in front of the Muizenberg Civic Centre, to the public by 1 August 2025. I know our surfing community will be very excited to hear this. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Muizenberg%201.jpg" alt="" style="width:949px;" /> </figure><figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Muizenberg%202.jpg" alt="" style="width:949px;" /></figure>‘Next, is the removal of sections of the existing seawall at Surfer’s Corner. These original sandstone rocks that make up the wall will be stored, and later assessed for incorporation into the new design as they are key to the corner’s heritage. The next community meeting is on 20 August 2025, at 17:30, at the Zandvlei Lookout. I encourage local residents and business owners to attend to get the latest updates about the project timelines and progress,’ said the City’s Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. End <figure class="subtopic-fullsize-img"></figure>

2025-07-08T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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