Valuations Department
What we do
Our department’s vision is to be a world leader in the valuation of property, with a reputation for delivering reliable appraisals in a professional manner.
Our mission is to deliver a high quality and impartial valuation service to our customers to sustain a cost effective, just and accurate valuation roll in the provision of fair and equitable rates for the City. Our property valuations are performed by competent and well-trained staff in accordance with the prescriptions of the Local Government Municipal Property Rates Act of 2004 and Council policies.
"Reliable property valuations provide the sustainable revenue stream to be used for the benefit of the citizens of Cape Town." Louise Muller Director: Valuations
We include
The department is structured into five functional areas:
- Valuation operations – includes the implementation of valuation methods and approaches and standards to produce the General Valuation Roll
- Valuation surveys and quality – responsible for the data collection that supports the valuation process
- Valuation data and business systems – responsible for providing data and systems support including network and infrastructure, and computer assisted mass appraisal modelling
- Valuation business environment – responsible for customer care, objections and appeals
- Business Integration and Valuation Regulation – responsible for the Rates Policy, oversight of valuations related legislative requirements, reporting, and guidance on business and development strategies
Would you like to print this page?
print 