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Apply for exemption from private isolation valves and sub-metering

<span> <h2 class="sectHeading">About</h2></span><span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p> The installation of private isolation valves and sub-meters is a requirement in terms of the City’s <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Unofficial_Consolidated_Water_By-law_2010_2018.pdf" target="_blank">Water By-law </a>and the <a href="https://www.gov.za/documents/water-services-act" target="_blank">National Water Services Act<i class="icon link-external"></i></a>. </p></div></div></span> <h4>An exemption from these requirements will only be granted if:</h4><ul><li>you are able to provide sufficient motivation for the exemption; and </li><li> your application is verified and assessed by a CCT water inspector.</li></ul><p>Individual water metering is necessary because it helps us manage our precious water resources and is also beneficial to you. </p><h4>Water metering:</h4><ul><li>encourages efficient water use, </li><li>enables the detection of water leaks, </li><li>promotes fair water use – if you use water wisely, you don’t have to pay for the habits of more wasteful water users, and</li><li> is a pre-condition for the provision of free basic water.</li></ul><h2 class="sectHeading">How to apply</h2><p> <strong>Step 1:</strong> Download and complete the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Exemption-Private_isolation_valves_and_sub-metering_application_form.pdf" target="_blank">Exemption - private isolation valves and sub-metering application form</a>. </p><p> <strong>Step 2: </strong>You will need to submit the following supporting documents with your application:</p><ul><li>A detailed technical report from a registered plumber describing the existing plumbing layout as well as work required in order to <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Unofficial_Consolidated_Water_By-law_2010_2018.pdf" target="_blank"> comply with the By-law</a>. </li><li>Minutes of the Body Corporate/Home Owners Association meeting indicating support for this application</li></ul><p> <strong>Step 3: </strong>Email the completed application form and all attachments to <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a> </p><p> <strong>Step 4: </strong>A City water inspector will conduct an inspection of your property. Make sure that a representative is available on the appointed date to ensure:</p><ul><li>access to service ducts, </li><li>access to hot water cylinders, and</li><li>access to a minimum of three units </li></ul><p> <strong>Step 5: </strong>Once your application has been reviewed and the inspection has been conducted, we will contact you in writing to advise you of the decision.</p><h2 class="sectHeading">Contact us</h2><p><em>Telephone:<br> <a>0860 103 089</a><br><br> Email:<br> <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a> </em></p><p>Visit the <a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department page</a>.</p>

Apply for an exemption from the regulations if installation is not possible due to plumbing.

Directive to Install Sub-metering Systems Notice			307554	GP0\|#c3444de2-1204-414d-a436-593b4be81c13;L0\|#0c3444de2-1204-414d-a436-593b4be81c13\|Notice;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0\|#c577b92d-d790-4b40-8a03-ee5e52a7f9c7;L0\|#0c577b92d-d790-4b40-8a03-ee5e52a7f9c7\|Gazette	2018-10-04T22:00:00Z
Exemption - Private Isolation Valves and Sub-metering Application Form			188627	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2020-10-15T22:00:00Z