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Apply for a WMD water consumption increase

<span> <h2 class="sectHeading">WMD daily increase<br></h2></span> <p> <strong>Step 1:</strong> Download and complete the Increase Water Management Device Supply Application Form from the document downloads section below.<br></p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p>The City's approach to domestic metering is being revised, with implementation planned for July 2021. Please read our <a href="https://www.capetown.gov.za/Media-and-news/One%20week%20left%20to%20comment%20on%20proposal%20revised%20approach%20to%20domestic%20water%20metering">media release</a> in this regard for further information.<br></p></div></div></span> <p> <strong>Step 2:</strong> Submit your application to the nearest City <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">walk-in centre</a>. If the application is approved, your daily consumption amount will increase.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>Include the following along with your application:</b></p><ul><li>a copy of property owner’s ID document (if there is more than one registered property owner, both IDs are required);</li><li>a copy of your municipal account; </li><li>salary advice (for both owners if there is more than one registered owner);</li><li>3 months of bank statement (for both owners if there is more than one registered owner); and</li><li>strong motivation for the increase in consumption.</li></ul></div></div> </span> <p> <strong>Please note</strong>: If you require special exemption from water restrictions, please see the <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Water-and-sanitation/Apply-for-exemption-from-water-restrictions/Apply%20for%20exemption%20from%20water%20restrictions">Apply for exemption from water restrictions</a> page.</p><h2 class="sectHeading">Indigent property owners</h2><p>As an indigent property owner, you can apply to increase your monthly water consumption of 15kl<em> </em>if:</p><ul><li>There are more than 10 people living in the household<br></li><li>There are sick people living in the household<br></li></ul><p>To apply, download and complete the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Indigent_Excessive_water_user-increase_application_form_A.pdf" target="_blank">application form</a>.<br></p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>Include the following documents with your application:</b></p><ul><li>Certified copies of IDs of all members of the household</li><li>Completed affidavit of all adults in the household</li><li>Proof of medical reason (if applicable)</li></ul></div></div></span> <p>Email the completed application form and supporting documents to <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a> or hand it in at your nearest <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Walk-in%20centres">walk-in centre</a>.<br></p><h2 class="sectHeading">Contact us<br></h2><div class="contact"><h4>For general queries:<br></h4><address><ul><li>Telephone: <br><a title="title" href="#">0860 103 089</a><br></li><li>Email: <br><a title="title" href="mailto:accounts@capetown.gov.za">accounts@capetown.gov.za</a></li></ul></address></div><h4>For indigent property owners:</h4><ul><li>WhatsApp: <em> <a>060 018 1505</a></em><br></li><li>SMS: 31373 (max 160 characters) <br></li><li>Email: <em> <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a></em></li></ul>

If you’ve installed a water management device (WMD) and want to increase the daily consumption limit, apply with the City now.

Increase Water Allowance for Indigent Property Owners Application Form	637590	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2022-08-29T22:00:00Z
Increase Water Management Device Supply Application Form (Afrikaans)	113061	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2013-12-31T22:00:00Z
Increase Water Management Device Supply Application Form (English)	116002	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2014-01-01T10:00:00Z
Increase Water Management Device Supply Application Form (isiXhosa)	380445	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2013-12-31T22:00:00Z