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Apply to change your waste management service

Apply to change your waste management service

You can apply for an additional number of bins or increase the frequency of your refuse collection services by following the process below.

Applications

Residential properties can enter into a once-a-week removal agreement while residential sectional title complexes can increase their collection frequency to three times per week.

Non-residential properties may choose to have their refuse removed once, three times or five times a week. Certain businesses, such as restaurants or fisheries, are required to use a refuse collection service that comes three or five times a week, as determined by our inspectors.

How to apply

To apply for additional bins or to adjust the collection frequency you will need:

  • a certified copy of your ID; and
  • proof of address.

Download and complete the Supply of Services Application Form from the document downloads section below.

Make sure you complete all the sections related to waste services.

Submit your application together with all supporting documents at your nearest walk-in centre, or email it to wastewise@capetown.gov.za.

Please note

Once you have submitted your application, any new collection charges will be added to your monthly municipal bill.

Contact us

City Call Centre

For more information, call the number below.

Telephone:
0860 103 089

Email:
wastewise@capetown.gov.za

If you would like more information, you can visit the Waste Services Department page.

Document downloads

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