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Pay and renew your vehicle licence<h2 class="sectHeading">Pay online​​​​​</h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>e-services</h4><p> The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead. <br> <br>Our applications are best viewed using the latest versions of the following web browsers, Internet Explorer 11, Chrome 72+, Firefox 65+ or Safari 12+. </p></div></div></span> <p>The amount you pay is determined by the tare or empty vehicle mass, which differs depending on the vehicle. Visit the <a href="https://www.westerncape.gov.za/tpw/vehicle-licences" target="_blank">Western Cape Government's website for the latest licence fees<i class="icon link-external"></i></a>. </p><p>Our electronic payment system, which can be accessed through the <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Service​s portal<i class="icon link-external"></i></a>, provides a quick and easy way to pay your licensing fees.</p><h4>Follow the steps below:</h4><p> <strong>Step 1:</strong> You will need to <a href="https://www.capetown.gov.za/City-Connect/Register/eServices-and-municipal-accounts/Register-for-a-municipal-account" target="_blank">register as a user on the e-Services portal</a> if you aren't registered already.</p><h4>Required document:</h4><ul><li>Proof of residence; and </li><li>a copy of your ID.</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>Required documents can be scanned in and sent as an attachment. For a complete list of documents accepted as proof of address, visit the <a href="https://www.westerncape.gov.za/tpw/verification-requirements-motor-vehicle-or-driving-licence-transactions" target="_blank">Western Cape Government web​site<i class="icon link-external"></i></a> or download our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/FICA%20Documents%20Guideline.pdf">Verification Documents Guideline</a>.</p></div></div></span> <p> <strong>Step 2: </strong>Activate the vehicle licensing renewal option and fill in the relevant information. You will thereafter be sent the City’s banking details and your specific deposit reference number via email. You will also receive a date by which payment must be paid.</p><p> <strong>Step 3: </strong>Using these banking details, and your specific deposit reference number, you can make an EFT payment directly from your bank's website. </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>Top tip</h4><p> If you experience difficulties, email: <a href="mailto:Help.Uces@capetown.gov.za">help.uces@capetown.gov.za</a> for assistance. </p></div></div></span> <h4>Take note of the following​:</h4><ul><li>Applications for vehicle licence renewals should be made a month prior to the expiry date.</li><li>You should receive your licence <strong>within 30 working days</strong> after the payment has been received by us. However, we make use of the South African Postal Services to deliver all our licences​ and there may be unforeseen delays.</li><li>Should you not receive your disc before then, contact our Call Centre on <em>​​<a>086 0103 089</a>​</em>.​​</li><li>Motor dealers who need to renew motor trade plates can only do this in person at a <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Motor%20vehicle%20registration%20centres">motor vehicle licensing office</a>. </li></ul> <span> <h2 class="sectHeading">​​​​​​​​​​Pay in person​​​​​​​</h2></span> <p>You can take your renewal notice (you should receive this in the post), payment, acceptable identification and proof of address to your nearest <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Motor%20vehicle%20registration%20centres">motor vehicle licensing office</a>.</p><h4>Documents required:</h4><ul><li>If you do not have a renewal notice, you must bring a signed and completed Application for Licensing of Motor Vehicle form (available in the document downloads section below), </li><li>acceptable identification ( SA ID, passport), and </li><li>proof of address (e.g. utility bill).</li></ul><h4>If you are not the registered owner and you are paying on behalf of the vehicle owner, you will need: </h4><ul><li>the completed <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application_for_licencing_of_motor_vehicle_Form_ALV.pdf" target="_blank">Application for Licensing of Motor Vehicle form</a>, </li><li>acceptable identification for yourself and the registered owner, and </li><li>a letter of consent signed by the registered owner.</li></ul><p>For a complete list of documents accepted as proof of address, visit the <a href="https://www.westerncape.gov.za/tpw/verification-requirements-motor-vehicle-or-driving-licence-transactions" target="_blank">Western Cape Government web​site<i class="icon link-external"></i></a> or download our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/FICA%20Documents%20Guideline.pdf">Verification Documents Guideline</a>.<br></p><h2 class="sectHeading">Make an online appointment<br></h2><p>You can avoid queues by <a href="https://www.capetown.gov.za/City-Connect/Book/walk-in-centre-bookings/how-to-make-a-walk-in-centre-booking">booking a slot </a>to register or renew your motor vehicle licence, pay your municipal account, make enquiries or make account payment arrangements. </p><p>This is only available at a few selected branches, however we are implementing the <a href="https://bookings.capetown.gov.za/qmaticwebbooking/#/" target="_blank">booking facility</a> at more of our facilities in a phased approach. </p> <span><h2 class="sectHeading">​​​​​​​​​​Contact us</h2></span> <h4>​City Call Centre (Option 4)</h4><p> <em>Telephone: <br> <a>0860 103 089</a><br><br>Email: <br> <a href="mailto:vehicle.licence@capetown.gov.za">vehicle.licence@capetown.gov.za</a> / <a href="mailto:contact.us@capetown.gov.za">contact.us@capetown.gov.za</a></em></p><p>For further assistance, visit your nearest <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Motor%20vehicle%20registration%20centres">motor vehicle licensing office</a>.</p>GP0|#af56bf78-ad8b-47d5-b6af-8ae63a445058;L0|#0af56bf78-ad8b-47d5-b6af-8ae63a445058|Vehicle licences;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#abce9b62-2f7e-4ac7-aaef-e28f6f8b550e;GPP|#d36c9e28-9810-4cff-bcbb-7a6f41899a5dYou can pay your motor vehicle licence in a number of different ways, including online.0

 

 

Licencing of Motor Vehicle Application Form (Eng/Afr)43274GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2005-05-31T22:00:00Z
Notification of Change of Address or Particulars Application Form (Eng/Afr)37150GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2005-04-30T22:00:00Z
Verification (Proof of Address and Personal Particulars) Document Guideline187182GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-08-31T22:00:00Z

 

 

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