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Pay your rent for City housing<span> <h2 class="sectHeading">​​​​​​​​Pay your rent for City housing using TraceOnline​​​​​</h2></span><span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>rental arrears</h4><p>If you owe rent for your rental housing, you can find out how to <a href="https://www.capetown.gov.za/City-Connect/Pay/Housing-and-property/City-housing-rent/Pay-your-rent-arrears-for-City-housing"> pay your rental arrears</a> and clear your account.</p></div></div></span> <p> <a href="https://www.traceonline.co.za/" target="_blank">TraceOnline<i class="icon link-external"></i></a> will contact you and ask you to set a day in the month when they can collect your rent from you. They can collect your rent either from your apartment or your place of work, and will return every month for rental collection on the day you have selected. </p><p>The collection agent must immediately issue you with a printed receipt. Always ask TraceOnline for their identification when they come to your door and keep your receipts as proof of payment.</p> <span> <h2 class="sectHeading">​​​​​​​​Pay your rent for City housing through City paypoints​​​​​​</h2> <p>You can pay your rent at a number of City paypoints throughout Cape Town:</p> <ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Housing%20offices">Housing offices</a>.</li><li>Absa</li><li>Checkers.</li><li>Pick ‘n Pay</li><li>Post Office</li><li>Shoprite</li><li>TraceOnline paypoints</li></ul> <p>Please bring along your original ID document as well as proof of address in order to complete the payment.</p> <span> <h2 class="sectHeading">​​​​​​​​Month to month contracts​​​​​</h2></span> <p>If you are not the registered occupant of the property you live in, you will have to provide your personal details to the TraceOnline agent and call the local housing office with your documentation to check whether you qualify for tenancy.</p> <span> <h2 class="sectHeading">​Contact us</h2></span><span> <div class="contact"><h4>​TraceOnline</h4><p> <em>Telephone: </em><br><a><em>0861 997 777</em></a><br><br><em> </em> You can also visit your nearest <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Housing-offices"> housing office</a>. </p></div></span></span>GP0|#299b59ba-3467-432a-b088-a4c6abebe426;L0|#0299b59ba-3467-432a-b088-a4c6abebe426|City housing rent;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#7b300e7a-1664-4c31-bfa0-7ba4402848f9;GPP|#d36c9e28-9810-4cff-bcbb-7a6f41899a5dTraceOnline will collect the rent you owe for your community housing apartment at your dwelling or your place of work.

 

 

 

 

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