Website unavailable: 21 – 22 June 2025

The City's website (www.capetown.gov.za) will offer limited functionality from 08:00 on Saturday, 21 June until 17:00 on Sunday, 22 June 2025 due to necessary maintenance.

We apologise for the inconvenience.

For City news please follow @CityofCT on X or Facebook
For service alerts please follow @CityofCTAlerts on X

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Contact us

Customer Call Centre
Telephone:
0860 103 089
General email:
contact.us@capetown.gov.za
Accounts email:
accounts@capetown.gov.za

Emergency
Telephone from landline:
107
Telephone from mobile:
021 480 7700

Electricity faults – City of Cape Town
SMS:
31220 (free SMSes do not apply)
Email:
power@capetown.gov.za

Electricity faults – Eskom supply areas
Telephone:
0860 037 566
Email:
western@eskom.co.za

Solid waste services
Telephone:
0860 103 089
Email:
wastewise@capetown.gov.za

Water and sanitation
SMS:
31373 (free SMSes do not apply)
Email:
water@capetown.gov.za

Transport Information Centre
General information for public transport:
0800 656 463
Dial-a-Ride bookings for essential services or medical emergencies only:
0800 600 895