Our service facilities

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/l-yX7WvtiwM?si=6od-lHKtjOSwiPD_" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Steady%20progress%20in%20clearing%20road%20repair%20backlogs%20after%20water%20pipe%20bursts"> <img class="responsive" alt="Steady progress in clearing road repair backlogs after water pipe bursts" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/road-repair-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Steady%20progress%20in%20clearing%20road%20repair%20backlogs%20after%20water%20pipe%20bursts"> Steady progress in clearing road repair backlogs after water pipe bursts</a> More than 1 820 road and pavement reinstatements have been completed since December 2024. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/An%20SA%20first%20Cape%20Town%27s%20own-build%20solar%20PV%20plant%20hits%202%20400%20panels%20and%20counting"> <img class="responsive" alt="An SA first: Cape Town's own-build solar PV plant hits 2 400 panels and counting" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/solar-panels-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/An%20SA%20first%20Cape%20Town%27s%20own-build%20solar%20PV%20plant%20hits%202%20400%20panels%20and%20counting"> An SA first: Cape Town's own-build solar PV plant hits 2 400 panels and counting</a> The City of Cape Town is making progress with its R200 million solar photovoltaic (PV) plant in Atlantis. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Building%20hope%20in%20Gugulethu%20New%20homes%20for%2010%20more%20families"> <img class="responsive" alt="Building hope in Gugulethu: New homes for 10 more families" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/happy-customer-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Building%20hope%20in%20Gugulethu%20New%20homes%20for%2010%20more%20families"> Building hope in Gugulethu: New homes for 10 more families </a> The City of Cape Town’s Human Settlements Directorate handed over 10 more homes to excited beneficiaries. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/World%20Food%20Safety%20Day%20some%20heroes%20wear%20lab%20coats"> <img class="responsive" alt="World Food Safety Day: some heroes wear lab coats" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/test-food-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/World%20Food%20Safety%20Day%20some%20heroes%20wear%20lab%20coats"> World Food Safety Day: some heroes wear lab coats </a> The theme this year is 'science in action'. </div>

2025-06-12T22:00:00Z

City’s Mobile Office coming to Kensington, Lwandle and Hangberg

City of Cape Town’s Mobile Office will be providing municipal services in Kensington, Lwandle and Hangberg next week

The details are as follows: • Wednesday, 18 June 2025, from 09:00 to 15:00 at the Kensington Civic Centre, 2 Factreton Avenue, Kensington • Wednesday, 18 June 2025, from 09:30 to 13:30 at the St Mary Magdalene Church, Lukhanyiso Street, Lwandle, Strand • Friday, 20 June 2025, from 09:30 to 13:30 at the Hangberg Sports & Recreation Centre, 26 Karbonkel Road, HangbergThe City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. The Basket of Services offering in Kensington will see several City departments present their services and will assist residents with enquiries or concerns: • Human Resources for enquiries about bursaries, internships, and apprenticeships • Community, Arts and Culture Development to find out how you can get involved • Business Hub and Jobs Connect • Customer Relations • Health to find out more about primary health care services • Safety and Security for information about traffic and law enforcement services • EPWP and jobseekers to give unemployed youth an opportunity to register on jobseekers’ database to make them eligible for job opportunities that become available in their local communities. ‘These visits all form part of the City’s commitment to bringing services to various communities and making local government more accessible to residents. By bringing these services right to the residents’ doorsteps they can engage with the City on a wide-range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collection, and all other account enquiries. Residents are reminded to bring along their IDs or municipal accounts to help ease the process on the day,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.

2025-06-12T22:00:00Z

Daytime roadworks along Nelson Mandela Boulevard this weekend

The ongoing roadworks on Nelson Mandela Boulevard to be done during day time hours this long weekend.

‘This is quite a busy stretch of road, hence this work has been carried out at night to ensure minimal impact on road users during the day. This weekend, however, the project will be done during the day and I would like to advise road users of partial lane closures and plan their travelling with this in mind. The project forms part of the City’s regular road maintenance schedule that seeks to ensure that we keep Cape Town moving on good quality roads,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.The work involves removal of the existing road surface and resurfacing it. Replacing missing or damaged kerbs and sealing cracks. Old, damaged or missing guard rails will also be repaired or replaced. Motorists are advised to plan their journeys accordingly and use alternative routes where possible to minimise delays. For motorist traveling into town, it would be advisable to use the M5 and FW de Klerk (N1) as an alternative. Once the project is completed, new retro-reflective road markings will be applied to improve road safety and visibility. A high resolution map is available <a href="https://bit.ly/4m2ANmQ">here.</a>

2025-06-12T22:00:00Z

Major infrastructure upgrades progressing to improve Milnerton Lagoon water quality

Infrastructure upgrades, enhanced maintenance and improved environmental monitoring will help restore water quality in the Milnerton Lagoon and surrounding areas.

At a public update meeting held on 10 June 2025, residents were briefed on the latest progress in the City of Cape Town’s multi-pronged programme to tackle pollution in the lagoon. The programme includes extensive sewer and pump station upgrades, improvements to the Potsdam Wastewater Treatment Works (WWTW) and the establishment of a permanent air quality monitoring station in the area.‘The City thanks residents for their continued engagement as it rolls out these comprehensive interventions. These efforts remain central to the City's broader plan to restore and preserve the ecological health of the Milnerton Lagoon and Diep River system,’ said Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Major%20infrastructure%20upgrades%20progressing%20to%20improve%20Milnerton%20Lagoon%20water%20quality1.jpg" alt="" /></figure>‘We understand the deep concern residents have about the health and environmental impacts around the Milnerton Lagoon. City Health remains committed to transparent monitoring, ongoing engagement, and ensuring that public health considerations stay front and centre as infrastructure work progresses. Every resident deserves to feel confident that their environment is safe, and we are working closely across departments to make that a reality,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham.Pump station upgrades and network maintenance underway The City is actively implementing both short- and medium-term interventions to ensure optimal functioning of the sewer system and pump stations in the region.• Sewer network interventions: Proactive sewer cleaning and jetting is now conducted every three months, along with ongoing manhole integrity inspections and replacement of missing or damaged covers.• Telemetry installations: All 112 reticulation pump stations in the region are now equipped with telemetry units, with 56 stations within the Potsdam catchment being closely monitored for early fault detection.• Key pump station upgrades: o Du Noon PS upgrades include screening reconfiguration (March 2025) with further upgrades planned for 2026, electrical system improvements (June 2025), and overflow pond reinstatement (April 2026), with a total project value of R5 million. o Koeberg Road PS will see sand trap and screening facility upgrades completed by June 2025 (R61,2 million), with a capacity upgrade phase due by December 2028 (R137,7 million). o Table View East PS interventions include basket screen installation (Aug 2025), two backup pumps (June 2026) two over-pumping facility points, and a full upgrade by Aug 2030 (Budget to be determined). o Phoenix PS upgrade, including a new rising main, is underway with an estimated completion date of October 2027 and a project value of R70,6 million. o Sanddrift East PS upgrade is set for completion in December 2027 (R46 million). o Table View West PS upgrade is scheduled for June 2030 (R30 million).Ongoing upgrades and operations at Potsdam WWTW Major improvements at the Potsdam WWTW are progressing well: • The repair of 08 Plant Primary Settling Tanks (PST) 2 and 3 has been completed, while PST 1 repairs are scheduled to finish by end June 2025. • All aerators at the 08 Plant Reactor are now operational, improving effluent quality through reduced Chemical Oxygen Demand (COD) and ammonia levels. • Additional chlorine dosing units have been installed to reduce E. coli concentrations in the final effluent. • A new permanent bypass system around the ponds is currently being constructed. Once operational, this will ensure that the treated effluent is not re-contaminated by the maturation pond system. • The new dewatering installation containing 16 belt presses is currently being commissioned in phases of eight at a time with the waste activated sludge presses occurring first. The major Potsdam WWTW upgrade, which commenced in April 2023, is currently in the mechanical and electrical installation phase for the dewatering and ultrafiltration components. Key progress includes: • Completion of civil works for the 08 Plant micro-screening, ultrafiltration and treated effluent distribution pump station finalised. • Completion of the civil works for the new inlet works is making good progress. • Near-completion of the entire new Dewatering Plant, with four Waste Activated Sludge (WAS) and four primary presses being dry-tested. • Membrane Bioreactor (MBR) section construction remains on track, with commissioning targeted for 2027/28.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Major%20infrastructure%20upgrades%20progressing%20to%20improve%20Milnerton%20Lagoon%20water%20quality2.jpg" alt="" style="width:888px;" /></figure>Anticipated commissioning milestone dates: • Ultrafiltration modules (9 UF trains and 6 microscreens): August 2025 • New Sludge Dewatering Facility: July 2025 • New Inlet Works: October 2027 • Membrane Biological Reactor (MBR) and PSTs: October 2027Modified/appealed DEADP directive The City notes the amendment to the Modified/Appeal Directive. These changes simply align the directive with the project timeframes for infrastructure upgrades aimed at improving the Milnerton Lagoon’s environmental health. These project timelines have been communicated to the environmental authorities and public over the last two years. From the outset, the City has maintained that directive deadlines must reflect practical project timelines. The amendment now correctly does so, without extending any deadlines. These upgrades remain on track for completion in the shortest possible time, considering external dependencies such as required authorisations.Air quality monitoring efforts expanded As part of the City’s commitment to addressing community concerns around odour from the lagoon area, a temporary ambient air quality monitoring station has been operational at Woodbridge Island, measuring Hydrogen Sulfide (H₂S) concentrations. Key findings from 100 days of data indicate that while foul odours may be experienced at times, long-term health effects are unlikely as there were no exceedances of the World Health Organisation’s 24-hour average health guideline.Next steps include preparing a permanent monitoring station site by end of June 2025 and relocating the station by the end of July. The City is also engaging the national Department of Forestry, Fisheries and the Environment and the South African Weather Service to publish H₂S readings on the SAAQIS platform for public access. End

2025-06-12T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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