Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

Normal

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

Normal

Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

Normal

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/oo8JSb5Lq9o?si=Vn2hDC4bmHCADn7A" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> <img class="responsive" alt="City performs R2,3m electricity grid infrastructure upgrades in Lwandle" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/elec-infra-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> City performs R2,3m electricity grid infrastructure upgrades in Lwandle</a> R4bn invested in a more reliable electricity network. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> <img class="responsive" alt="Renew pensioner and indigent benefits before 1 July" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/pensioner-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> Renew pensioner and indigent benefits before 1 July</a> Pensioners and indigent beneficiaries: reapply before 1 July. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> <img class="responsive" alt="Manzi inspires young water champions at 95 schools" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/manzi-4-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> Manzi inspires young water champions at 95 schools</a> Water awareness has reached 95+ schools this year. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> <img class="responsive" alt="Toy libraries reach more than 11 000 children as City celebrates World Play Day" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/ombudsman-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> Ombudsman investigates unresolved complaints</a> The Ombud can help with unresolved complaints against the City. </div>

2026-06-11T22:00:00Z

Metro Police officers honoured in ranking ceremony

Nearly 200 staff members have been promoted or appointed to sergeant or inspector

The Metro Police Department introduced a process to provide opportunities for advancement to qualifying staff members.Staff who met the relevant criteria were either advanced, or could apply for the rank of sergeant or inspector.Through the process, 107 staff members have taken on the rank of sergeant and 84 are now inspectors – a new rank introduced to expand the department’s career progression framework. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/CoCT%20CTMPD%20Donning%20of%20ranks%20Parade%2c%20Edgemead%20Community%20Hall%2c%2010%20June%202026-46.jpg" alt="" style="width:948px;" /> </figure>The introduction of the inspector rank aims to strengthen middle management capacity and provide opportunities for experienced sergeants to take on greater operational and supervisory responsibilities. The promotion of additional sergeants and inspectors within the policing environment represents a significant investment in operational leadership, supervision, and service delivery. The ranks strengthen the command structure by providing experienced officers with greater responsibility to lead teams, coordinate operations, mentor junior members, and ensure effective policing outcomes. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Sgt%20Menechia%20Gaffoor%20and%20Metro%20Police%20Chief%20Wayne%20Le%20Roux.jpg" alt="" style="width:948px;" /> </figure>‘This achievement is particularly meaningful as many of the members who were promoted have demonstrated remarkable dedication, perseverance, and commitment over a period spanning nearly two decades. This is a well-deserved recognition of their experience, sacrifice, and unwavering commitment to public service. It also boosts employee morale and showcases the existence of greater opportunities which leads to increased productivity and a more positive work culture,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/CoCT%20CTMPD%20Donning%20of%20ranks%20Parade%2c%20Edgemead%20Community%20Hall%2c%2010%20June%202026-19.jpg" alt="" style="width:948px;" /> </figure>Captions: The Metro Police Department ranking ceremony at Edgemead Community Hall on Wednesday, 10 June 2026 End

2026-06-11T22:00:00Z

City Customer Interaction Centres closed on 16 June public holiday

The City’s Customer Interaction Centres will be closed on Tuesday,16 June 2026, for the Youth Day public holiday

The City's Customer Interaction Centres will be closed on Youth Day, Tuesday 16 June 2026 and residents are reminded to use our simple and convenient e-Services. The Accounts and Motor Vehicle Registration and Licencing offices situated at Liberty Promenade Mall, Table Bay Mall and Lansdowne Corner Mall will also be closed on Tuesday, 16 June 2026. Municipal account payment services are available online via the City’s eServices, by using the QR code on your account statement or by making payments via EFT. You can also pay your accounts at Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths, all Spar stores, MassMart Group (Game, Builders Warehouse + Makro) and Nedbank branches. For more information on the City’s payment and support options, please visit: <a href="https://bit.ly/CCT_PaymentSupport" target="_blank">https://bit.ly/CCT_PaymentSupport</a> End

2026-06-11T22:00:00Z

Reminder of public meeting about revitalising Main Rd in Rondebosch

The City is calling on residents and stakeholders to collaborate with us on a new vision for Main Road in the Rondebosch central business district

The purpose of this project is to revitalise the section of Main Road between Belmont Road and Woolsack Road, and all interested and affected parties have the opportunity to submit their proposals by Monday, 29 June 2026.<ul><li>All are encouraged to attend the public open day at the Mowbray Town Hall, Main Road, on Wednesday, 17 June from 17:00 to 19:00 </li><li>More information about this project is available on the <a href="https://www.capetown.gov.za/haveyoursay" target="_blank">City’s website</a></li></ul>Main Road (M4) in the Rondebosch CBD is one of Cape Town’s historic transport routes. It connects surrounding suburbs, facilitates movement through the business area for vehicles and pedestrians, delivery bikes and public transport users, and is a hub of economic and social activity. The section of Main Road between Belmont Road and Woolsack Road features the Baxter Theatre to the north, Rustenburg High, residences for students, small shops, educational facilities, restaurants, and the Rondebosch Main Shopping Centre to the south. ‘Main Road is a historic road and when this road was established many years ago, the city looked very different. People’s needs were different, and at the time we did not have online orders and grocery deliveries, and so forth. But over the past few decades, we have seen an increase in new development, changes in land use, and more visitors and activities. But Main Road is still very much the Main Road from decades ago in terms of its infrastructure and how it operates, and this is what we are trying to address with this process. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Rondebosch%20Localitsy%20Map%202.jpg" alt="" style="width:804px;" /></figure>‘We want to see a road that facilitates different uses in the appropriate locations. So, if we talk about pedestrians, we want to see sidewalks that are wide, safe, and appropriate for the volume of pedestrian traffic and this includes safety – it could be raised pedestrian crossings, and bump-outs like we have in the Cape Town CBD. ‘We need parking for delivery bikes as this need has grown exceptionally with the growth in online grocery shopping since Covid. And then of course, you need the road to also facilitate vehicular movement. All of these features will need to interact in a way that improves the experience for all users, as much as possible. ‘I encourage residents and stakeholders to attend the information day, and to participate in this collaboration. Tell us what you think should happen along Main Road, what it should look like to make it work. We will then use the input to fine-tune the concept plan into a detailed design,’ said the City’s Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. How to submit comments<ul><li>Complete the comment form and submit it to the City </li><li>Email <a href="mailto:Customer.Interface@capetown.gov.za" target="_blank">Customer.Interface@capetown.gov.za</a> </li><li>Online using the <a href="https://www.capetown.gov.za/haveyoursay" target="_blank">City's website</a> </li><li>In person at the Subcouncil 20 office: Alphen Centre, Constantia Main Road, Constantia </li><li>The closing date for comments and proposals is 29 June 2026</li></ul>Caption: The City is hosting a public participation process about interventions to revitalise Main Road in Rondebosch between the intersections with Woolsack Road and Belmont Road. End

2026-06-11T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

Normal

Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

Normal

Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

Normal

Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

Normal

Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

Normal

District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

Normal

The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

Normal

Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

Normal

Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

Normal