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ODTP to bring greater parity in service delivery to all Capetonians<p>The City of Cape Town is implementing an exciting Organisational Development and Transformation Plan (ODTP) in terms of the legislation in order to reverse the legacy of apartheid spatial planning, modernise government, improve service delivery, and become more customer-centric. </p><p>The ODTP comes after extensive research and reflection on the work that we have done in the past five years where we have interrogated the way we work and we now have to aggressively enhance service delivery and our connection with customers, especially the poor.</p><p>Cape Town is one of the fastest growing cities in South Africa and this means that we also have to address urbanisation. </p><p>In the past five years, the City has spent more than 67% of our budget in the poorer areas as confirmed by the National Treasury who noted that the City was ‘overly generous’ in its provision of free basic services. </p><p>I will, however, be the first to admit that a lot more has to be done to improve the living conditions of the poor and to redress the imbalances of the past. </p><p>During the previous term, we implemented a number of changes, such as adopting a transversal management approach to break down silos and ensure greater collaboration between departments. We changed the methodology of planning and the performance management system and this prepared us for a much bigger project of achieving systemic change, the ODTP, which consolidates all of the changes into one plan.</p><p>Last year, I campaigned on a manifesto that pledged to modernise government as part of the well-run pillar.</p><p>The ODTP is a legislative requirement when considering local government legislation and regulations, specifically the Municipal Structures Act and the Municipal Systems Act.</p><p>The ODTP will be incorporated into the Integrated Development Plan (IDP) to outline the organisational requirements needed to give life to strategic planning.</p><p>The formulation of the ODTP has been an extensive process, with careful consideration and widespread consultation with all stakeholders and with the unions as partners in the process. </p><p>The CCMA appointed an officer to assist and the unions have been satisfied with the process.  </p><p>On 24 August 2016, Council adopted the ODTP which serves as the blueprint for building a more sustainable, responsive, and effective organisation and help to take local government to the next level. </p><p>One of the key changes that the ODTP has brought about is a service delivery focus in order to bring about even greater parity of services for everyone in the city. </p><p>The Area-based Service Delivery Directorate is responsible for transversal management to ensure that all services in all 10 departments in the City are operational, functional and measureable in line with the five strategic pillars within the demarcated geographical areas. </p><p><strong>Area-based service delivery is not just about basic services like water, electricity and sanitation. It includes all services rendered by the City through the following directorates</strong>:<br>• Transport and Urban Development <br>• Energy<br>• Assets and Facilities Management <br>• Corporate Services<br>• Finance <br>• Informal Settlements, Water and Waste Services<br>• Safety and security<br>• Social Services </p><p><strong>The four area-based geographical locations are set out as:</strong><br>• North: this quadrant includes areas such as Mamre, Atlantis, Durbanville, Melkbos, Milnerton, Brooklyn, Maitland, Langa, Kraaifontein, Observatory, Cape Town, Sea Point, Camps Bay and Hout Bay<br>• East: this quadrant includes areas such as Kuils River, Khayelitsha, Eerste River, Somerset West, Strand and Sir Lowry’s Pass<br>• South: this quadrant includes areas such as Constantia, Noordhoek, Cape Point, Muizenberg, Retreat, Philippi, Mitchells Plan, Newlands and Rondebosch<br>• Central: this quadrant includes areas such as Goodwood, Epping, Parow, Bellville, Delft, Manenberg, Gugulethu and Athlone</p><p>The four area-based Mayoral Committee Members will be the faces of the caring city, the eyes and ears of the safe and inclusive city, and the hands and feet of the well-run and opportunity city. </p><p>This will be achieved through decentralising service delivery in four services areas where coordination and integration of services takes place.   </p><p>In terms of the new Mayoral Committee who will be the political principals of the new portfolios, all Mayoral Committee Members have been appointed as of 1 January 2017. </p><p>It has not been the case that no one has been in Mayoral Committee positions. </p><p>The announcement is being made today as I am officially back from leave and all other Mayoral Committee Members are also back from their annual leave. </p><p>I must also emphasise that in terms of legislation, the role and functions of Mayoral Committee Members are not the same as ministers or MECs. All Mayoral Committee Members are equal and are there to assist and advise me as the Executive Mayor in terms of their various responsibilities. </p><p>The ODTP has led to a number of changes as we set out to make our engagement and customer relations techniques the focus point of our service design. </p><p>These changes include the restructuring of the macro-structure by reducing the number of directorates from 11 to 10, to give effect to the new service delivery model.  </p><p>I will now provide you with two examples of how the ODTP will function in the future:</p><p>Last year, the City took a bold step to establish the Transport and Urban Development Authority, known as TDA Cape Town, by combining the functions of transport, urban development and elements of human settlements into one sphere of control with the aim of reversing the effects of apartheid spatial planning. </p><p>As we set out to take our city to greater heights, TDA Cape Town will be one of the most exciting spaces in the City of Cape Town and will be responsible for implementing our Transit-Oriented Development (TOD) Strategic Framework which will stop long-distance commutes, urban sprawl and lead to higher densities with shorter travelling distances.</p><p>This is a crucial plan for our city as the poor are currently spending 40% of their income on transport.</p><p>TOD will see the city become more connected and integrated where residents will have greater access to transport, economic opportunities and affordable and inclusive residential opportunities.</p><p>Two examples which demonstrate that we are already moving in this direction are the Foreshore Freeway prospectus for the unfinished bridges and the Maiden’s Cove development where a condition is that any new development must make provision for affordable housing and ease congestion.</p><p>What will follow in the next five years are the five TOD projects that we have identified thus far in Paardevlei, Bellville, Philippi, the CBD and Athlone, which we announced in July last year.</p><p>The second example is the establishment of the Energy Directorate where we will move away from merely being just a distributor of electricity but we will now be pursuing energy generation as well, especially renewables, so that we can make Cape Town energy secure and give residents greater choice about what kind of energy they use and how much they pay for it. This will also help us reach our target of sourcing at least 20% of our energy needs from renewable sources.</p><p>In terms of the executive mayoral system as defined in law, the responsibility for ensuring that the City works is still that of the Mayor.</p><p>The Deputy Mayor will no longer be assigned to a portfolio but will function as a true deputy, by assisting me in my duties in terms of Section 56 of the Municipal Structures Act. </p><p>Former Mayoral Committee Member, Ernest Sonnenberg, has resigned as a councillor and has gone through a competitive process and taken up a position in the administration. </p><p>Councillor Benedicta van Minnen has been appointed as a chairperson of the disciplinary committee and will be assisting the Speaker in governance matters. Councillor Van Minnen will be an observer on the Mayoral Committee, like the Speaker and the Chief Whip.  </p><h3>The Mayoral Committee Members responsible for portfolios will be as follows: <br></h3><p><strong>Transport and Urban Development Authority: Cllr Brett Herron</strong><br>Cllr Herron has served as a Mayoral Committee Member: Transport for Cape Town previously and has helped pioneer the City’s key spatial strategy of Transit-Oriented Development and the roll-out of MyCiTi.</p><p><strong>Finance: Cllr Johan van der Merwe</strong><br>Cllr Van der Merwe has also served as a Mayoral Committee Member for Energy, Environmental and Spatial Planning and served as a Finance Portfolio Committee Chairperson. He has a deep understanding of financial matters, with a PhD in finance.</p><p><strong>Informal Settlements, Water and Waste Services; Energy: Cllr Xanthea Limberg</strong><br>Cllr Limberg has also served as a Mayoral Committee Member for Corporate Services and also as an Environment, Energy and Spatial Planning Portfolio Committee Chairperson. She has help delivered one of our biggest public utility projects in the city, the broadband network.</p><p><strong>Assets and Facilities Management: Cllr Stuart Diamond</strong><br>Cllr Diamond has served as a Finance Portfolio Committee Chairperson and has an excellent understanding of the City’s property management and assets portfolios. </p><p><strong>Social Services; and Safety and Security: Alderman JP Smith</strong><br>Ald. Smith has served as a previous Mayoral Committee Member for Safety and Security, and a Safety and Security Portfolio Committee Chairperson, and a subcouncil chairperson.</p><p><strong>Corporate Services: Cllr Raelene Arendse</strong><br>Cllr Arendse has served as a Social Development Portfolio Committee Chairperson and has played a key role in the City’s social cluster, specialising in transversal approaches to complex social issues. </p><p>The four area-based Mayoral Committee Members will be: </p><p><strong>North: Cllr Suzette Little </strong><br>Cllr Little has served as a Mayoral Committee Member for Social Development and Early Childhood Development and a subcouncil chairperson. She helped deliver the City’s Social Development Strategy which has driven a holistic approach to tackling social issues. </p><p><strong>East: Cllr Anda Ntsodo</strong><br>Cllr Ntsodo has taken an active leadership role in community development and service delivery issues where he demonstrated an excellent understanding of community issues. He previously served as a Mayoral Committee Member for Community Services.  </p><p><strong>South: Cllr Eddie Andrews</strong><br>Cllr Andrews has served as a Mayoral Committee Member for Tourism, Events and Economic Development and as a subcouncil chairperson with distinction and had helped consolidate a key part of the city by focusing on service delivery issues and ensuring that there was a high level of government responsiveness in his area. </p><p><strong>Central: Cllr Siyabulela Mamkeli</strong><br>Cllr Mamkeli has previously served as a Mayoral Committee Member for Health, and as Mayoral Committee Member for Human Settlements, and as a subcouncil chairperson. He has an excellent understanding of how the subcouncil system works as well as the critical human settlements and health portfolios.</p><p>All Mayoral Committee Members will also have a community liaison officer to strengthen community engagement. Before rolling out new services or starting any project, the community liaison officer will be responsible for consultation with the beneficiary community. They will set up meetings and do in-depth briefings with the community’s elected leaders. </p><p>We are doing this so that communities can be better informed about the plans for their area and to avoid unnecessary community conflict that could hinder the delivery of services and projects.</p><p><strong>In addition, the following subcouncil chairpersons have been elected:</strong><br>Subcouncil 1: Cynthia Clayton<br>Subcouncil 3: Helen Carstens<br>Subcouncil 4: Christopher Jordaan<br>Subcouncil 5: Courtney van Wyk<br>Subcouncil 6: Rosemary Rau<br>Subcouncil 7: Gerhard Fourie<br>Subcouncil 8: Mzuvukile Nikelo<br>Subcouncil 9: Xolani Sotashe<br>Subcouncil 10: Patrick Mngxunyeni<br>Subcouncil 11: Antonio van der Rheede<br>Subcouncil 12: Sheval Arendse<br>Subcouncil 13: Rhoda-Ann Bazier<br>Subcouncil 14: Noluthando Makasi<br>Subcouncil 15: Brian Watkyns<br>Subcouncil 16: Matthew Kempthorne<br>Subcouncil 17: George March<br>Subcouncil 18: Shanen Rossouw<br>Subcouncil 19: Felicity Purchase<br>Subcouncil 20: Ian Iversen<br>Subcouncil 21: Malusi Booi<br>Subcouncil 22: Chantal Cerfontein<br>Subcouncil 23: Elton-Enrique Jansen<br>Subcouncil 24: Stuart Pringle<br><br><strong>The following Section 79 committee chairpersons have been appointed:</strong></p><span><div class="mobile-scroll">   <table> <caption></caption> <thead><tr><th>Directorate</th><th>Executive Director</th></tr></thead><tbody><tr><td>Area-base service delivery</td><td>Dr Louis Scheepers</td></tr><tr><td>Assets and Facilities Management</td><td>Ms Kelcy Le Keur</td></tr><tr><td>Corporate Services</td><td>Mr Lungelo Mbandazayo</td></tr><tr><td rowspan="1">​Directorate of the Mayor</td><td rowspan="1">​Mr Craig Kesson</td></tr><tr><td rowspan="1">​Finance</td><td rowspan="1">​Mr Kevin Jacoby</td></tr><tr><td rowspan="1">​Informal Settlements, Water and Waste Services </td><td rowspan="1">​Dr Gisela Kaiser</td></tr><tr><td rowspan="1">​Safety and Security</td><td rowspan="1">​Mr Richard Bosman</td></tr><tr><td rowspan="1">​Social Services </td><td rowspan="1">​Mr Ernest Sass</td></tr><tr><td rowspan="1">​Energy</td><td rowspan="1">​Acting: Dr Gisela Kaiser</td></tr><tr><td rowspan="1">​Transport and Urban Development Authority</td><td rowspan="1">​Ms Melissa Whitehead</td></tr></tbody></table></div></span><p><br>I would like to wish the newly appointed Mayoral Committee Members, subcouncil chairpersons, Section 79 committee chairpersons and executive management team members well in their portfolios. </p><p>I also thank the public for the confidence that they have shown in us to continue getting on with providing the best services in the country and for rewarding the City government with a 66,6% majority.  </p><p>Thank you for the trust you have placed in me. We are ready to make even more progress possible together and embark on the next chapter of making our great city even greater. </p><p><br><strong>End</strong><br></p>2017-01-15T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891d;GP0|#904f8ac3-ad18-4896-a9a8-86feb1d4a1b7;L0|#0904f8ac3-ad18-4896-a9a8-86feb1d4a1b7|StatementsGP0|#a0b7261a-a4a6-42a4-bddf-4cf6b0fa7950;L0|#0a0b7261a-a4a6-42a4-bddf-4cf6b0fa7950|mayco member;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#fa6421c1-1a7f-46a3-aadd-56ed295c4435;L0|#0fa6421c1-1a7f-46a3-aadd-56ed295c4435|ODTP;GP0|#54023efe-5443-41f4-98c9-065296a7c3d7;L0|#054023efe-5443-41f4-98c9-065296a7c3d7|service delivery1

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