Water Services

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Policy and legal matters

Water Services

Please call our hotline for queries:

086 010 3054 Further details>>>

Vision and strategic goals for Water Services

What's new

Western Cape Water Supply System - Current situation (13 Oct 08)
June 2008. The Water and Sanitation Department has been blessed over the past few weeks with a number of awards from different spheres and for different reasons. (more>>)
An exciting water and energy saving expo was held at MTN Sciencentre, Canal Walk on 20
and 21 March 2008. View events

Downloadable brochures explaining the water demand measures contained in the new
water by-law: View in
English, Afrikaans or Xhosa
A detailed opinion survey conducted in 2007 using a representative sample of consumers
rated our services highly. See if you agree: Consumer survey

The City's latest water conservation and water demand management strategy:
Summary document Main document

New by-laws:

Water by-law

Wastewater by-law

Documentation on the integrated water leaks project is available.

The Water Services development plan 2007/08 was approved in May 2007.

What do you think of our Consumer Charter 2006? Click on the link below to view it:

English Afrikaans Xhosa

Please use the feedback link to comment.

Water restrictions 2005/06

New Level 1 water restrictions as from 1 November 2005:

English Afrikaans Xhosa

Please note that the downloadable documents listed in this section are in
Adobe Acrobat format (PDF). If you do not have the Acrobat Reader installed
on your computer, please click on the icon on the left to download a free copy
from the Adobe website.