Our vision

To be a world leader in the valuations of property with a reputation for delivering impartial, accurate and understandable appraisals in a prompt and courteous manner to our communities. 

Our mission

To continuously improving our processes, systems and the capacity of our staff to enable the City of Cape Town to sustain a just and accurate valuation roll, thereby supporting the City's vision of a sustainable and well-governed municipality.  In doing this we hope to introduce best-practices so that we exceed statutory requirements and guidelines as well as the expectations of our communities. Hence we are responsive to the environmental challenges and realities, constantly looking for new innovations. 

Strategic objectives

• Value-for-money General and Additional/Supplementary Valuation Rolls
• Accelerated programme to meet equity targets
• Building positive relationships with customers and stakeholders
• Rendering prompt, efficient, professional and quality service to customers and stakeholders
• Ensuring prudent financial management and accounting practices in line with national guidelines
• Effectively developing and refining Computer Assisted Mass Appraisal techniques