City of Cape Town
Electricity 
  > Skip Navigation LinksCity of Cape Town > English > Electricity > Contact us
Skip navigation links
Home
About us
Service application forms
Loadshedding
Electricity dispensersExpand Electricity dispensers
E-Electricity
Fault reporting
Save electricity
SafetyExpand Safety
Green electricity
Electricity tariffsExpand Electricity tariffs
Archive
Links
Contact us
Website feedback
Contact us 

Please do not hesitate to contact us for complaints, compliments, suggestions, electricity awareness issues, energy efficiency information and information on customer rights regarding electricity by-laws - including electricity awareness education and public safety. 
 

Postal address:

PO Box 82, Cape Town, 8000

Telephone (Faults):

0860 103 089

Telephone (Accounts):

0860 103 089

SMS: 31220
Fax: 086 576 1910

ESKOM:

0860 037 566

E-mail:

 

 

Power and supply failures can be e-mailed to power@capetown.gov.za
Electricity account queries can be sent to
accounts@capetown.gov.za

General queries to
contactus@capetown.gov.za

Website:

www.capetown.gov.za/en/electricity

Buy electricity online: Syntel - https://www.energy.co.za
Itron - www.ipay.co.za
RMT - www.ibuy.co.za

Our customer service satisfaction response form may be posted to:

THE MANAGER
ELECTRICITY CUSTOMER SUPPORT SERVICES
P.O.Box 82
Cape Town
8000


© City of Cape Town, 2011