Please call the 24-hour call centre on 0860 103 089 to report: 

• burst pipes, mains, leaking fire hydrants 
  
• illegal water connections 
  
• illegal use of water (dampening of building sand, hosing down paved areas, etc.) 
  
• watering outside stipulated hours 
  
• tampering with water connections (standpipes, meters, etc.)

Click here to view frequently asked questions.

You can also e-mail waterTOC@capetown.gov.za, or sms 31373 (160 characters)