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Ravensmead Housing Office<p>​The Ravensmead Housing Office provides a range of housing services to the City of Cape Town. If you have any queries about housing, you can approach the Ravensmead Housing Office or the housing information kiosk on the second floor of the Cape Town Civic Centre (on Hertzog Boulevard in central Cape Town).</p><p>If you would like to apply for a Council housing opportunity or update your information you can also do so through one of the City's housing offices.</p><h4>General enquiries</h4> <em> <p>Telephone:<br><a>021 928 4660</a></p> <p>Email:<br><a href="mailto:basil.petersen@capetown.gov.za">basil.petersen@capetown.gov.za</a></p> <p>Housing hotline:<br><a>021 444 0333</a></p> <p>Customer care hotline:<br><a>0800 323 130</a></p> <p>Email:<br><a href="mailto:housingdb@capetown.gov.za">housingdb@capetown.gov.za</a></p> </em> 1 Edgar Bullock Street, Ravensmead<p>​Mondays to Fridays <br>07:30 – 15:00</p><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Housing%20Offices%20Headerjpg.jpg" style="BORDER:0px solid;" />GP0|#28346cb2-f6e6-4491-ba05-d954450046af;L0|#028346cb2-f6e6-4491-ba05-d954450046af|Application services;GTSet|#f9aff7f8-0cfa-49a2-b7df-1c34f0e053e8;GP0|#11d97377-eb32-41d8-b1c7-e190771ae624;L0|#011d97377-eb32-41d8-b1c7-e190771ae624|Transactions and rental services;GP0|#0db68c07-5a57-4b3b-9459-25fccc25f94d;L0|#00db68c07-5a57-4b3b-9459-25fccc25f94d|Debt management;GP0|#f4084109-fd36-4dc7-94ce-db45bfd0cfc8;L0|#0f4084109-fd36-4dc7-94ce-db45bfd0cfc8|Management, maintenance and service complaints;GP0|#18a3c3d0-f3bd-433b-88e6-d360bd76dcf6;L0|#018a3c3d0-f3bd-433b-88e6-d360bd76dcf6|Grants

 

 

 

 

Apply for exemption from water restrictionsAll water users are encouraged to save water and adhere to water restrictions, but exemption is approved in special circumstances.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Water-and-sanitation/Apply-for-exemption-from-water-restrictions">Apply-for-exemption-from-water-restrictions</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER: 0px solid; ">Normal
Saving water in the homeWater is a precious resource and since we are in the midst of a serious drought we all have to learn how to use it carefully. Every action each of us takes to save water in our home makes a difference!GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/save-water-in-the-home">save-water-in-the-home</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Saving%20water%20in%20the%20home%20Header.jpg" style="BORDER: 0px solid; ">Normal
Alternative water sources for the homeThe City is promoting the responsible use of alternative water, including grey water, rainwater, and groundwater from boreholes/well points.GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/alternative-water-sources-for-the-home">alternative-water-sources-for-the-home</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Alternative%20and%20recycled%20water%20sources%20for%20your%20business%20Header.jpg" width="1440" style="BORDER: 0px solid; ">Normal
Saving water in your business or organisationWater is a precious resource and since we are in the midst of a serious drought we all have to learn how to use it carefully. Every action each of us takes to save water makes a difference!GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/saving-water-in-your-business-or-organisation">saving-water-in-your-business-or-organisation</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Understanding%20the%20cost%20of%20water%20and%20sanitation%20for%20businesses%20Header.jpg" style="BORDER: 0px solid; ">Normal
Alternative and recycled water sources for your organisationThe City is promoting the responsible use of alternative water sources that help to minimise the amount of drinking water used from our dams, which is important during a drought.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/alternative-and-recycled-water-sources-for-your-business-or-organisation">alternative-and-recycled-water-sources-for-your-business-or-organisation</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Alternative%20and%20recycled%20water%20sources%20for%20your%20business%20Header.jpg" width="1440" style="BORDER: 0px solid; ">Normal
Water mapThe City of Cape Town’s water map provides information on household water use, treated effluent collection points and water pressure management zones.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/cape-town-water-map">cape-town-water-map</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/drought_header13.jpg" style="BORDER: 0px solid; ">Normal

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