MyCiTi is a card-based system, except on the Civic Centre - Airport leg of route A01 where paper tickets are still accepted.
Each passenger 4 years and older needs their own my
connect card loaded with enough cash for travel. Certain contactless cards displaying this symbol
are also accepted.
Get your my
connect card and load money at MyCiTi station kiosks
or participating retailers
to find out more about the my
If you suspect that you have been charged incorrectly for travel, you can complete an appeal form
and we will investigate. Download the appeal form
, fill it in and submit it along with the requested support documents by fax to 021 812 4644, by email to email@example.com
or by post to TIC, Transport Management Centre, Hugo Street, Goodwood.